Microsoft

Older PCs can lead to 135 hours of productivity loss for SMBs in Pune: Microsoft study

SMBs need to make the shift to Windows 10 PCs to elevate business growth and reduce operating costs, says the Microsoft study

Small and medium businesses (SMBs) in Pune with PCs that are more than four years old and running older operating systems can experience almost 3 times lesser workplace productivity as compared to newer PC, says a Microsoft study.

Not just work efficiencies, older PCs expose organizations to security vulnerabilities and IT threats. Security solutions feature among the topmost priorities for SMBs in Pune. In the last year alone, 28% of SMBs surveyed in Pune said they had experienced a security breach.

Nearly a third of SMBs (32%) in Pune are using outdated PCs and almost half (49%) of them are on older versions of Windows. These findings were revealed in the latest Microsoft study in partnership with global SMB IT market research and analyst organization TechAisle, which polled almost 2,000 SMBs across Asia Pacific.

SMBs in Pune who have embraced a modern workplace strategy have experienced multiple benefits for businesses and employees, including higher productivity, better security and reduced operating costs.

  • 91% of SMBs in Pune saw improved IT efficiency by adopting newer PCs
  • All of them agreed that adopting newer PCs enabled better usage experience through cloud and mobility solutions and have reduced overall maintenance costs
  • 91% of SMBs in Pune said that newer PCs helped them with enhanced security and data protection and increased employee productivity

“Technology can be a real enabler for businesses, both small and large, and SMBs need to recognise the value that IT investment can bring to their present and future growth. SMBs employ over 110 million people in India, significantly contributing to India’s economic growth. Microsoft wants to work alongside SMBs in India to help them realise their ambitions and succeed in this competitive marketplace,” said Farhana Haque, group director – devices, Microsoft India.

Narrowing the adoption gap

According to the study, the continued delay in SMBs’ adoption of newer technological infrastructure across business functions, was due to factors such as perceived app incompatibility and low awareness of must-have capabilities in new PCs. More than half of SMBs surveyed in Pune (60%) said they did not have a PC refresh policy nor were they actively pursuing it.

However, the reality is that the lack of a strategic PC refresh policy can result in greater repercussions in the long run. There is a 4.57 times higher chance of old PCs requiring repairs, which can amount to at least 135 hours’ worth of productive time lost.

To drive their business objectives, SMBs can refresh their older PCs as it provides security patches and regular OS updates for optimized use. Concerns over app compatibility is addressed with Windows 10, the most app-compatible version of Windows-to-date with best practices including app telemetry, ISV partnerships for diagnostic data and troubleshooting as well as looping feedback cycles.

With the upcoming Windows 7 End of Support, SMBs need to make their shift towards newer PCs and operating systems as users will no longer receive security updates or support for PCs running on Windows 7. This includes new security updates, non-security hotfixes, free or paid assisted support options, and online technical content updates.

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