The new iPod Nano found its place in the hearts and pockets of
many since it was launched. It's been some time in the market, and looks like
the cherished Nano is too delicate to be friendly.
The Nano is a pencil-thin marvel featuring a color display, up
to 14 hours of battery life and space for up to 1,000 songs, audio books, and
podcasts. However, despite all the features, there are widespread complaints
about the color display screens that get scratched easily.
"I don't really care if the case on my Nano gets scratched
but my screen has scratched up so badly that all the images are starting to
become distorted," wrote a Nano owner, echoing the sentiment of many others
in the Apple discussion board about screen scratching. But another week, and
several users also started complaining about screens cracking, or failing-inexplicably.
Phil Schiller, senior vice president, Worldwide Product
Marketing, Apple, says in addressing the broken screens, "This is a real
but minor issue involving a vendor quality problem in a small number of
units." And adds, "It is not a design issue." Schiller said that
aggrieved customers can contact AppleCare and their iPod will be replaced.
Regarding scratched screens, it is alleged that the iPod nano
screen scratches too easy, perhaps even easily than previous iPod models.
Could this allegation hold substance? After all, Apple has won
the marathon on a turf where others are still learning to walk. On its part,
Apple says, screens on the iPod Nano are made with the same material that is
found in the company's fourth-generation iPod, which, to date,
complaint free.
Phil Schiller, Apple's head of worldwide product marketing says,
while the Nano has suffered some teething problems, it still symbolizes
everything the company stands for-for good or for bad, Mr Schiller?
Source: www.news.com