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NIIT SmartServe: The 'Career' Pinch

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DQI Bureau
New Update
Reasons

for Joining
“Strongly

agree”
Score Industry

Rank
Good

work environment
67 6
High

growth opportunity
57 7
Transport

facility
47 1
Reasons

for Leaving
“Strongly

agree”
Score Industry

Rank
No

growth opportunity
65 1
Salary 60 6
No

personal life
33 2
Strength

Employees are fairly excited about the process they are working on
Weakness

Low on overall image of the company
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In the overall satisfaction with job content and growth

opportunity, it figures among the bottom half. In fact, among those surveyed, it

has the highest percentage of employees ready to quit on account of lack of

growth opportunities. Almost 65% of its employees cited it as the chief reason

that may lead them to quit, much higher than the industry average of 44%.

Then salary comes out as the second major factor (60%) for its

employees for leaving the company. It scores just 6.6 in terms of satisfaction

levels with salary and compensation, below the industry average of 6.7. Only 34%

of the employees expressed overall satisfaction over the present salary

structure.

Furthermore, just over a quarter of its employees (26%)

expressed satisfaction over their salary hikes. These results are surprising

considering that NIIT offers one of the highest CTC and average salary hikes

among the the companies in our survey. Satisfaction levels are also particularly

low in aspects like training. NIIT also has one of the lowest proportions of

internal employees endorsing their present company as their preferred employer.

Not only that, it is also not attractive enough for the outsiders, with none of

the other 10 companies' employees citing it as their dream company.

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