Zoho expands fintech footprint with POS and QR devices

Zoho has launched Zoho Payments POS devices, QR devices with sound boxes, and several new digital payment tools aimed at simplifying money movement for businesses. The announcement was made at the Global Fintech Fest 2025 in Mumbai.

Zoho Payments was first introduced in 2024 as a unified payment gateway. The company’s latest offering deepens its reach into financial technology by integrating both hardware and software capabilities into one ecosystem.

Building a unified payment experience

Explaining the company’s approach, Sivaramakrishnan Iswaran, CEO of Zoho Payment Technologies and Global Head of Finance and Operations at Zoho, said, “Zoho’s vision is to eliminate the traditional silos that exist between banking, business finance, and payments.” He added that these new solutions will give businesses “greater control over their incoming and outgoing payments” and help them “scale with confidence.”

The updated Zoho Payments platform now includes tools for collections, disbursements, and real-time financial visibility, effectively connecting payments with core business operations.

What’s new in Zoho payments

POS and QR Devices:
Zoho’s new POS devices accept card payments via tap, dip, and swipe, while QR devices handle UPI-based payments using static and dynamic codes. Both come with in-built billing and printing features. The QR version also includes a sound box for instant transaction confirmation — a popular feature in Indian retail.

Payouts:
With payroll integration, businesses can now disburse salaries directly from Zoho Payments using any of their bank accounts. This reduces manual banking operations and makes payroll processing more reliable.

Marketplace Settlements:
Zoho’s split settlement feature helps marketplaces automatically distribute payments between buyers, sellers, and the platform itself — saving time on reconciliation and improving payout speed.

Virtual Accounts for Collections:
Businesses can assign virtual accounts to customers, invoices, or branches, enabling easier tracking of payments via NEFT, RTGS, or IMPS.

UPI AutoPay and Faster Settlements:
Recurring payments are now possible through UPI AutoPay e-mandates, while a new T+1 settlement option offers faster access to funds for small and medium businesses.

A growing presence in fintech

Zoho’s expansion in fintech reflects a larger industry trend of tech-first companies moving deeper into financial infrastructure. With over 55 apps across business categories and 130 million users worldwide, the privately held firm has steadily built its finance and operations suite to rival traditional enterprise systems.

Through Zoho Payments and its RBI-licensed subsidiary Zoho Payment Technologies, the company now appears set to become a serious contender in India’s fast-evolving digital payments space.