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Salesforce unveils AgentExchange: A marketplace for digital labor

Salesforce launches AgentExchange, an AI marketplace for businesses to build, buy, and integrate AI agents, revolutionizing automation in the $6T digital labor market.

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Salesforce has launched AgentExchange, a trusted AI marketplace designed to help businesses, developers, and partners build and monetize agentic AI solutions. Integrated into Agentforce, Salesforce’s digital labor platform, AgentExchange aims to accelerate the adoption of AI-driven automation across industries.

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With more than 200 partners onboard, including Google Cloud, Box, Docusign, and Workday, AgentExchange is positioned to transform how businesses implement AI agents to enhance productivity and efficiency. The launch marks Salesforce’s expansion into the $6 trillion digital labor market, offering companies prebuilt AI components that streamline workflows and optimize operations.

A New Era of AI-Powered Digital Labor

Salesforce has built AgentExchange as an extension of its successful AppExchange, the world’s largest enterprise cloud marketplace, which boasts over 13 million app installs. This new platform allows businesses to integrate AI agents into their workflows by accessing prebuilt AI actions, prompt templates, industry-specific topics, and complete agent solutions.

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“At Goodyear, speed and efficiency are key to delivering the best experience to our customers,” said Mark Stewart, CEO & President, Goodyear. “AgentExchange’s ready-to-use AI solutions will help us accelerate our execution while ensuring a seamless customer experience.”

How AgentExchange Works

AgentExchange provides businesses with four essential AI-driven components:

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  • Actions – Automate tasks with AI-powered integrations.
  • Prompt Templates – Prewritten AI prompts for consistent interactions.
  • Topics – Structured workflows grouped by industry needs.
  • Agent Templates – Fully developed AI solutions combining multiple AI capabilities.

Businesses can browse, try, and buy AI components directly through AgentExchange.Salesforce.com or within Salesforce’s Agent Builder tools.

Future Expansion & Industry Collaboration

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AgentExchange will continue evolving, with new AI agent templates launching in April 2025. Salesforce is also encouraging partners and developers to contribute AI-powered solutions to expand the platform’s capabilities.

By making AI more accessible, Salesforce is reinforcing its leadership in enterprise automation, helping businesses integrate secure and scalable AI solutions into their daily operations.

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