Infosys partners with Yorkshire Building Society to support banking solutions

Infosys has entered into a strategic collaboration with Yorkshire Building Society, a major member-owned financial institution in the UK, to assist in accelerating the society’s digital transformation. The initiative aims to improve the banking experience for Yorkshire Building Society’s mortgage, commercial, and savings customers, with a particular focus on a mobile-first approach to streamline financial interactions.

Infosys will provide expertise in digital transformation, leveraging technologies such as cloud, data, artificial intelligence, and cybersecurity. This partnership supports Yorkshire Building Society’s 2030 strategic vision, which focuses on enhancing both customer and employee experiences through digitally enabled operations, aiming to create a more agile, efficient, and scalable organization.

This collaboration comes as Yorkshire Building Society looks to modernize its operations in preparation for future growth. The transformation is designed to simplify services for members and employees, enabling improved efficiency and supporting long-term scalability.

Patrick Connolly, Director of Change Delivery at Yorkshire Building Society, emphasized the importance of this collaboration in achieving their 2030 goals, stating that integrating digital convenience with human interaction will empower both members and employees, driving better outcomes and enhancing security and payment capabilities.

Infosys’ involvement will focus on end-to-end digital channels, underlining the company’s role in supporting Yorkshire Building Society’s strategic objectives while contributing to the development of a resilient, future-ready organization.