/dq/media/media_files/2025/01/16/28Cr442PBXrRezPfucfz.png)
Happiest Minds Technologies Limited, a ‘Born Digital. Born Agile.’ IT firm, has partnered up with Coca-Cola Beverages Vietnam, and shall deploy Generative AI solutions through Happiest Minds’ Generative AI Business Services. This partnership was announced on NSE under the code HAPPSTMNDS.
Customizable GenAI Solutions for Business Development
Happiest Minds partnered with Coca-Cola Beverages Vietnam to resolve two specific problems:
HR Efficiency Improvement: Due to various functions having their own policies, employees faced challenges while looking for information which overall caused delays in decision making and affected productivity.
Cooler ROI Evaluation: Sales teams and asset managers found it challenging to evaluate the ROI on coolers throughout Vietnam, as this required checking various systems to evaluate performance by targets and their outliers.
Streamlined Access with GenAI Conversational Interfaces
Happiest Minds availed the power of GenAI, a tool developed using Microsoft Azure OpenAI Services along with open-source tools to develop conversational interfaces like chatbots addressing these challenges. The various software programs include:
GenAI-Enabled HR Assistant: This is the digital person that combines almost the entire input-output processes from employee to computer directly through chatting as if they were verbally talking.
Cooler Productivity Monitoring System: In turn, the AI technology is embedded into the product to provide the digital twins for sales and asset managers in a web interface to streamline the data access for insightful predictions and inventory flows.
By allowing a high degree of data interaction without having to use coding, the solutions prove beneficial through Sonya's day-to-day operation.
Transformational Benefits
The successful deployment of GenAI solutions will make clear-cut advantages like:
Improved operational effectiveness by freeing workers from monotonous actions using automation and enabling them to focus on the main activities. Boosting employee satisfaction and motivation, which in turn is part of the recipe for increased productivity.
Leaders Speak
-
Sridhar Mantha, CEO, GBS, Happiest Minds:
“Our collaboration with Coca-Cola Beverages Vietnam demonstrates the transformative potential of GenAI. Leveraging our partnership with Microsoft, we delivered tailored solutions in record time, empowering their workforce with advanced AI capabilities.” -
Rahul Shinde, Vice President & CIO, Coca-Cola Beverages Vietnam:
“The GenAI solutions have unlocked new levels of productivity for our teams. Happiest Minds' technical expertise and deep understanding of our business enabled a seamless and agile implementation.” -
Nathan Nash, Strategic Account Technology Strategist, Microsoft:
“This deployment underscores the power of Microsoft Azure AI in driving operational efficiency and business transformation. The collaboration is a testament to how AI can deliver measurable outcomes for businesses.”