Docusign Expands India Operations with New Bengaluru Office

Docusign, a leader in intelligent agreement management, has opened a new office in Bengaluru, India. This expansion solidifies India’s position as a global technology hub for product innovation.

Docusign’s India office will serve as a center of excellence for technology development. The company aims to revolutionize agreement management processes for businesses worldwide.

Since entering the Indian market last year, Docusign has introduced a new SaaS category and its intelligent agreement management (IAM) platform. The company aims to help organizations overcome the challenges of outdated systems and inefficient agreements.

"Our new India office is a significant step in building a world-class team of tech talent," said Sagnik Nandy, Chief Technology Officer at Docusign. "Our teams will be responsible for developing innovative solutions to modernize agreement management."

Docusign India will focus on areas like data platform, partner integrations, AI/ML, and cloud engineering. The company has over 1.5 million customers and 1 billion users globally.

"Our teams will have the opportunity to create meaningful impact for organizations worldwide," said Apurva Dalal, Vice President, Technology & India Site Lead. "Innovation, inclusivity, and growth are core to our culture."

Docusign India has doubled its workforce in the past year and plans to continue growing its engineering, technology, and professional services teams.

Docusign India's Focus on AI and Machine Learning

One of the key areas of focus for Docusign India will be the development of AI and machine learning (ML) capabilities. These technologies can be used to:

• Automate document analysis: AI can be used to extract information from documents, such as contract terms and clauses.
• Detect fraud: ML algorithms can be used to identify fraudulent documents.
• Improve customer experience: AI-powered chatbots can be used to provide customer support.