A new commissioned global study conducted by Forrester Consulting on behalf of Concur explores how mobile and digital channels have disrupted travel and expense management, creating new challenges for finance managers. The study offers exclusive insights into the steps finance managers are taking to successfully overcome these challenges and more effectively and efficiently manage spend.
According to the study, “Forrester found that companies are making significant changes to improve the T&E process both from a financial, cost-saving perspective, an employee satisfaction and process efficiency perspective.” The study earlier stated, “To further explore these changes, Forrester tested the hypothesis that today’s financial leaders need to embrace T&E solutions strategically to help drive growth and innovation in the business.”
“Concur is committed to delivering innovative solutions that enable finance managers to overcome the challenges created by today’s fast-paced digital business environment,” said Mike Eberhard, President, Global Distribution, Concur. “With the integrated Concur ecosystem, you can empower employees to make smart decisions with intelligent tools and applications while also gaining insights to drive savings. Our solutions streamline and automate travel, expense and invoice processes, making it simple for employees to complete tasks quickly, along with providing accurate, consolidated data that allows finance managers to effectively manage a significant financial line item.”
To inform the study, Forrester conducted an online survey of 500 financial decision makers across North America, EMEA, APAC and Australia/New Zealand. Companies surveyed ranged in size from 100 to 999 employees (representing 50 percent of all survey respondents) to companies with more than 20,000 employees. The survey findings were supplemented with six in-depth interviews with financial leaders from small- and medium-sized businesses and enterprise companies.