MphasiS appoints Sanjeev Singh as Sr VP and Head of BPO business, Emerging markets

MphasiS, an HP company, today announced the appointment of Sanjeev Singh as Senior Vice President and Head of BPO Business, Emerging Markets. In his current role, Sanjeev will oversee the strategic growth and expansion of the BPO business and will be responsible for strengthening client relationships in the emerging geographies.

Sanjeev brings with him over 22 years of experience working across diverse verticals in various capacities. Sanjeev has previously worked with Bharti Airtel as Senior Vice President and Head of Contact Experience, managing various responsibilities including the Call Centres for all lines of business. Prior to Airtel, he worked at Genpact for over 10 years, and was Global Transition Leader in his last position there. He has provided strategic and operational leadership to business teams in the area of telecommunication and Business Process Outsourcing in his previous assignments.

"We are delighted to welcome Sanjeev Singh to MphasiS. His vast experience and understanding of the market will enable us to grow our outsourcing business and take it to greater heights. Sanjeev's extensive experience in fostering strategic customer relationships will help position MphasiS as a leader in the BPO business." said Elango R, Executive Vice President, Head - Emerging Geography SBU and CHRO, MphasiS.

"I am very excited about heading MphasiS' BPO operations for India and other key emerging geographies. My focus will be to expand the business and improve client satisfaction. The BPO market is going through a transformational phase, our aim will be to provide customers effective solutions in a challenging business environment. I look forward to working with the team to help customers accomplish their business objectives efficiently using our BPO solutions." said Sanjeev Singh, Senior Vice President and Head of BPO Business, Emerging Markets.

Sanjeev has a Master's degree in Business Management from Indian Institute of Management-Kozhikode and holds a Bachelor's degree in Mechanical Engineering from IIT Madras.