Established in 1925 in Udupi, Karnataka Syndicate Bank claims to be the first
public sector bank in to have implemented Core Banking Solution (CBS). With
2,250 branches spread all across the country, the herculean task of connecting
them has been achieved by the tier 3 data center, that is ISO certified. Whats
more is that the banks data center can withstand earthquakes up to 7 Richter
scale and is supported by multiple grids, for uninterrupted power supply.
The bank has installed state-of-the-art security systems like building
management system, firewall, intrusion detection and prevention systems to
safeguard the IT infrastructure. To protect consumers from online banking frauds
and phishing attacks, the bank has deployed Network Intrusion Prevention Systems
(NIPS) to monitor network and system activities, detect and react timely to
block hazardous activities. NIPS encompasses three layers of security systems
sourced from three different vendors in order to stringently secure valuable
information. Blended with firewall security systems and dynamic prevention
techniques, NIPS provides thorough protection for enterprises from network layer
to application layer and content layer.
On the Back End
Apart from securing information security, Syndicate Bank has also deployed
Human Resource Management Solution (HRMS) to eliminate lengthy protocols to
boost administrative productivity.
Previously HR executives had to rely on external IT professionals for the
development and maintenance of an integrated HRMS. Interestingly, Syndicate Bank
has an in-house team of 1,000 dedicated IT professionals for the deployment and
management of the IT infrastructure.
As a part of green IT initiative, the
bank is trying to power UPS systems with solar panels
Atul Kumar, Assistant General Manager(IT), Syndicate
Syndicate Bank has also installed an interactive ATM in Bellary (Karnataka).
This voice powered ATM is a powerful way to guide people into using services
like ATMs even though customization in terms of using local language is a
"The biggest challenge is to overcome power shortage in the remote areas.
The IT infrastructure of a bank depends on power supply, communication and
support function. Troubleshooting and servicing becomes a bottleneck in
providing quality customer experience in rural areas. Henceforth as a part of
green IT initiative, the bank is trying to power UPS systems with solar panels,"
says Atul Kumar, assistant general manager, IT, Syndicate Bank.
The bank is working towards server virtualization that aims to have a single
server with logical partitions for multiple applications in order to control
costs and reduce downtime error. Server virtualization would also lower the
number of physical servers, henceforth reduce hardware maintenance costs as well
as optimize space utilization in its data center. Through virtualization, the
bank aims to develop a standard virtual server build that can be replicated to
speed-up server deployment in order to deploy multiple operating systems.