Micro Focus has introduced new artificial intelligence, analytics, and cyber capabilities, SaaS and subscription solutions in every portfolio with a global go-to-market strategy for delivering greater consistency in both performance and customer service. Micro Focus also reshaped their consulting practice and is now well-positioned to deliver projects which adds value to customers through faster support and more effective deployment of its software. All of this in just the last 12 months.
Saurabh Saxena, Country Head, India, Micro Focus, tells us more. Excerpts from an interview.
DQ: How can aligning technology goals with revenue be the new normal?
Saurabh Saxena: As we move ahead in the digital world, integrating technology with business operations has become a priority to stay relevant in today’s dynamic market and has become a matter of boardroom importance. Technology executives are now responsible for delivering results related to the business by embracing speed, newer ways of working, and meeting goals focused on customer needs and demands.
Tech leaders are being aligned to the organization’s revenue goals, especially through digital channels. Before the global wave of digital acceleration, tech leaders were indirectly responsible for revenue ownership from digital initiatives. In the new normal, they will now accept direct revenue goals through the digital channels as their KPIs. This is necessary as these leaders must link their operational KPIs to the business goals and showcase the activities that boost revenue growth.
In 2022, most technology leaders will continue working in silos and weigh against traditional metrics. However, the year will also witness a few future-fit organizations aligning with the IT teams for business metrics and goals to amplify return on investments.
DQ: How are customers increasingly moving into the product-centric model for driving hyper-growth?
Saurabh Saxena: Innovation is crucial in today’s world. With the growing global instability, uncertainty, and the competitive landscape, traditional IT approaches and continuation with off-the-shelf solutions result in digital sameness. According to Forrester, over 40% of technology-focused organizations will adopt a product-centric delivery model in 2022 for enhancing customer service and delivering differentiated digital experiences.
A product-centric model will enhance team autonomy for delivering more customer value through practices such as agile and DevOps. However, the shift to the model will require a clear strategy to make the required changes to the teams, talent, and processes and the hiring of product managers.
DQ: How are companies consolidating DevOps for a competitive advantage? How can Micro Focus help?
Saurabh Saxena: A large percentage of firms in India assert to excel in their DevOps practice efforts in quality assurance or release or other processes. However, they are yet to shift to a consolidated framework that would enable businesses to enable automated governance and compliance, adopt GitOps and utilize value management stream tools.
In 2022, many organizations will shift to a consolidated DevOps framework for gaining a competitive edge, and hosting the resulting systems to serve as a form of the platform as a service for automating development cycles without deploying the application infrastructure.
Micro Focus enables businesses to scale and consolidated DevOps practices across the hybrid IT environment by leveraging mature solutions, automating, and orchestrating continuous delivery pipelines from mainframe to mobile, and providing actionable insights to advance and simplify the DevOps capabilities. Consolidating enterprise DevOps delivers innovation in a structured manner delivering quality with security built-in, every step of the way.
DQ: How can proactive cyber resilience help to mitigate security risks?
Saurabh Saxena: With the increasing global instability and overall digital maturity, cyber attacks are also evolving and becoming more intelligent with their approach. According to Forrester, Australia, India, and Japan are the most cyber-attacked nations in Asia, overtaking North America and Europe. In India, phishing remains the key form of cyberattack, making third-party security extremely crucial. This will increase technology demands and the need for tools for risk assessment, supply chain mapping, real-time monitoring, and ensuring business continuity.
Forrester reveals that 55% of SOCs report their organizations have experienced threats involving third parties or supply chains over the last year. Proactive cyber resilience means defending the organization prior to the attack in a continuous manner and focusing on placing measures beyond the post-attack recovery action.
This requires a 360-degree approach to enable business acceleration by preparing for, protecting against, and recovering from cyber threats by detecting the changing risk surface and evolving the capability to address the same. Proactive cyber resilience helps businesses thrive and stay relevant even during adverse situations.
DQ: What are the new AI, analytics, and cyber capabilities?
Saurabh Saxena: CyberRes by Micro Focus recently launched ‘Galaxy’ an immersive cyberthreat experience providing actionable and business-centric intelligence for SOCs to gain visibility into concerning threats and secure their value chains for driving business growth. CyberRes Galaxy is a platform designed to help CISOs and risk professionals eliminate unnecessary and drive efficiency.
Micro Focus also recently integrated with H3C OneStor to provide cloud native analytics to enterprise data centers to scale capacity and performance and simplify database operations.