Mahindra-British Telecom: Making the Grade

HrushiKesh, head, (Global HR)

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High Scores
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	Score	Industry Rank
Work-life balance	85.7	13
Paid enough for the work I do	85.0	13
Company culture creating a positive  work environment	91.6	14

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Low Scores





"Strongly

agree"

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Score

Industry Rank





Open to ideas and suggestions 

84.2 

18



Fair appraisal system 

76.5 

19



Responsive to issues/problems 

81.3 

17

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Dream Job





"Strongly

agree"

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Score

Industry Rank





Organization culture/work climate 

45.2 

5



Work-life balance 

41.9 

7



Growth opportunity/career development 

35.5 

13

Mahindra-British Telecom featured below #10 in the various employee

satisfaction parameters (barring the dream company parameter wherein it ranked

#9), taking it to #17 on the overall employee parameter. However, it came better

off on the HR front, aggregating a #8 position. Career development/growth

opportunity, along with salary, came across as the key areas of discontent among

the employees: in both these cases, 52.7% of the employees expressed these two

factors as the reasons for leaving. Another 38.7% of the employees admitted

overseas opportunity as their reason. On the positive side, 45.2% of the

employees expressed satisfaction over the company's culture and work climate.

But this was not good enough when compared to other companies in the Top 20 list

as it ranked a low #17 on the culture parameter. Some other areas of concern:

constructive feedback from manager/superior, work recognition, and a fair

appraisal system.