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Lufthansa introduces FlyNet on India-Germany routes

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DQI Bureau
New Update

Further underlining its commitment to invest in India, Lufthansa is introducing FlyNet® on India - Germany routes. This truly high-speed on board internet service allows Lufthansa passengers, in all three classes, to enjoy the freedom of broadband communication during their flights between Germany and India.

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Initially, FlyNet® will be available on important Indian routes. The service will gradually expand to all flights between Lufthansa's 5 Indian destinations and Frankfurt as well as Munich. This investment comes close on the heels of Lufthansa launching the new B747-8 aircraft to India, introducing its new full lie-flat Business Class seats and opening an exclusive Lufthansa Lounge in Delhi for the Indian market. It was introduced beginning-Oct this year.

"In-flight internet on board long-haul flights is an innovation that strongly benefits our customers. FlyNet® further expands our services that offer productive, joyful and convenient travel," says Axel Hilgers, South Asia director, Lufthansa. "On-board broadband connectivity completes a seamless communications offering for Lufthansa customers at all points of their travel itinerary. It provides them with new and unique opportunities to spend their time on board or while waiting for connecting flights."

This extremely fast, high-performance on-board internet service gives passengers with a WLAN-enabled laptop or smartphone, unlimited online access. Using laptops, tablets such as an iPad or smartphones, passengers can connect to the internet through a hotspot on board in the same way they would connect through any public hotspot on the ground.

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Thanks to the high bandwidth connection, emails - even with large file attachments - can be sent and received without time delay. In addition, FlyNet® enables business travelers to connect to their corporate server via a Virtual Private Network (VPN).

In addition to WLAN, Data communication using the GSM and GPRS international cell phone standards will also be available by the end of 2012.

Launched in 2010, the in-flight broadband connectivity is offered by Lufthansa on numerous flights to North America, Middle East and South Africa as well as on some long-haul routes to CIS countries, Japan and Korea. FlyNet® is so easy to use that it has been very well received by customers, business as well as leisure.

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After opening up their browser, users are automatically connected to the exclusive, free of charge Lufthansa FlyNet® portal, which provides constant updates on business, political, sports and entertainment news. A satellite link connects the aircraft to the World Wide Web.

For internet use, various different billing options are available : EUR 10.95/3,500 miles for one hour or EUR 19.95/7,000 miles for 24-hour access, which customers can also use in Lufthansa lounges or on connecting Lufthansa long-haul flights which are FlyNet-equipped.

Passengers can purchase these services on-board by using their credit card or miles. Additionally, customers of Telekom, and their affiliated roaming partners, can bill it directly to their monthly internet/telephone statement.*

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Beginning September, the FlyNet® service can be found on equipped aircraft on flights from Delhi - Munich, Mumbai - Frankfurt, Mumbai - Munich and Chennai - Frankfurt routes. Lufthansa offers the service in cooperation with its partners Panasonic Avionics Corporation and Deutsche Telekom.

*Prices per minutes depend on the individual contract/service provider.

 

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