We have a Long-standing Relationship with Crayon: Munesh Jadoun, ZNet

Established in 2009, Jaipur based ZNet Technologies is a leading ISV and cloud solutions provider to customers across the globe. In an interaction with Dataquest, Munesh Jadoun, CEO and Founder, ZNet Technologies throws spotlight on his working experience with Crayon Software.

Q. Tell us about your company.

A. ZNet Technologies is an IT and cloud solutions provider to 1 lakh+ customers across the globe. The flagship product of ZNet is RackNap. RackNap is a billing and provisioning automation platform for selling cloud and non-cloud services. RackNap offers a unified platform for CSPs (Cloud Service Providers) - including direct/Indirect resellers, web hosting providers, data centers, telcos, and subscription service providers to efficiently deliver services and to manage their customer relationships.

Q. How has your journey with Crayon been so far?

A. We have a long-standing relationship with Crayon. We started off with a Microsoft SPLA arrangement with Crayon and currently, we have CSP relationship with Crayon. Aside to the CSP relationship, using RackNap we are also offering partners of Crayon the ability to provision and bill cloud services for their end customers. This collaboration has been a mutually beneficial partnership so far.

Q. How does Crayon’s solution help organizations grow?

A. Crayon is a globally recognized expert in software licenses. We have been working closely with Crayon on how to deliver licenses and other services to customers with a great customer experience via the Crayon partner network. Crayon offers a very good portal – CloudIQ for its partners. It is very robust and helps the partners in managing their billing relationship with Crayon. They can also keep track of the services they are selling via Crayon in this portal. Additionally, to this process, we have integrated RackNap with CloudIQ. With this integration, Crayon partners can now use RackNap to deliver Crayon services with provisioning automation and manage their billing relationship with customers in a simple and easy way. The plan is to sell more ISV applications from the Crayon portfolio to end customers via its partner ecosystem.

Q. How can customers leverage the different solutions offered by Crayon?

A. Crayon is a Microsoft Indirect CSP and helps its partners in delivering Microsoft solutions to their end customers. The partners can deliver a big range of Microsoft solutions to their customers in addition to many other services from Crayon. With such a big portfolio of offerings, the partners can leverage their Crayon partnership to establish themselves as a go-to service provider among their customers.

Q. Where is the maximum traction coming from? What is driving growth of cloud services?

A. In its early days, cloud was slowly adopted by a select few industries. But, as cloud is becoming an established technology and has proven its potential, the demand for cloud services has gone up across all industry verticals. Among all of these, I think that more demand for cloud services will come from healthcare, manufacturing and finance sector in the coming years. As the cloud has matured, these segments are now fast adopting cloud. This will be a very big opportunity for CSPs to tap in.

Q. What are the different training programs offered by Crayon to understand the latest technology?

A. Crayon understands the needs of its partners and always makes efforts to keep its partners up-to-date and competitive. Crayon organizes regular trainings for its partners to help them understand the latest solutions that are in-demand and how they can use this market opportunity. Crayon has done many in-house trainings and webinars keeping us up-to-date. We get support from the Crayon team at every step of our journey.

By Ankit Parashar