KFC enhances customer's experience with AI-enabled restaurant

Fast food restaurant chain Kentucky Fried Chicken (KFC) has recently launched its first artificial intelligence (AI)-enabled store in Beijing and plans to expand its layout by creating interesting and innovative dining experiences for customers.

With the cooperation of Baidu Inc, China's largest search engine, KFC started its first smart restaurant in the Financial Street area in Beijing, the People's Daily reported on Sunday.

At the cafe, customers are able to take pictures with the machine, which will recognize the diner's face, age,sex, mood and other features, then help to recommend suitable food and set meals and complete the ordering process.

With another machine with an AR function, customers are able to interact with the machine, change facial expressions by shaking their heads in front of it, take photos, and save them to their phones.

In April, KFC, an affiliate of Yum China Holdings Inc, started its first Chinese smart restaurant in Shanghai. The outlet is equipped with intelligent robot ordering, debuting the use of artificial intelligence in chain restaurants, state-run China Daily reported.