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“It works across different industries”

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DQI Bureau
New Update

BT Infonet recently announced the availability of its next-generation service

Application Centric VPN, an application-driven MPLS-based IP VPN service, that

helps companies align IT with their business objectives. John Hoffman, BT

Infonet's executive vice-president, tells Goutam Das of Dataquest how AC

VPN's application visibility and control allows for the optimisation of both

applications and the underlying IP network to support critical business

processes.

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Will the new features in BT Infonet's AC VPN offering meet user

requirements in terms of response time and security?



AC VPN is a service, so it includes all the elements a customer needs

including the network components, and the additional hardware that needs to be

installed on the customer side. The service allows us to individually control

applications for each user. The customer gets good visibility into how each

application is performing from point to point and how it is performing for each

user. It also gives a much better ability to control their network resources:

which applications are using how much bandwidth, how does the application match

up to the requirements of running a business, and which are the most important

things to generate revenue.

Is the Indian market matured enough for AC VPN?

John Hoffman

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Yes, I think so. In fact, the Indian market is our fastest growing market. We

have a lot of customers who are from outside of India but purchase connections

inside India. We have also a lot of business generated out of India. We have

been very successful in the pharmaceutical industry, manufacturing and the

services industry. The products really work across industries. I wouldn't call

India the early adopter of MPLS, but now that they have started adopting it,

it's going very quickly. One of the reasons we have been successful here is

because we showed them how to move from a lease line environment to a shared

network environment, get more cost efficiency and function in the process.

The VPN service offered by ISPs recently became a contentious issue in

India.



We are very happy to be working with our partner enterprises, BT Infonet

India (a division of i2i Enterprise and one of the few companies licensed to

provide VPN, Internet Telephony and ISP services). As the regulations change, we

change with them and license ourselves.

What advantage will you have against domestic leaders like Sify? Where

will the BT's growth come from?



We are giving customers a global IP VPN on one global network. Our offerings

are for customers with global presence. There are over 300 companies that are

doing business with BT Infonet India and all of them are multinationals. Our

growth over the last 12 months was exponential-we grew more than 100% over the

previous year. In the banking sector, for Swift international funds transfer,

forex transfer, we have nearly 78% of the market share. All of them migrated to

the MPLS new generation networks. In the IT, ITeS sector, again, we are very

strong. Now, our focus is moving to the BPO segment. We have the opportunity to

get two types of growth going forward as we penetrate the larger, more

well-known IT companies like Wipro, in terms of serving their total customer

base. The other growth would be to expand to customers not using our services.

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