That the
Madhya Pradesh government is doing some key work in the area of e-governance
explains why it is one of the top performers in our survey. For one, the
Gyandoot project in MP, one of the key e-initiatives taken by the state
government initiated in January 2000 in the Dhar district of Madhya Pradesh has
installed a low cost, self-sustainable, and community-owned rural Intranet
system (Soochnalay) that caters to the specific needs of village communities in
the district. Centers established since January 2000 are managed by rural youth,
selected and trained from amongst the unemployed educated youth of the village.
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Madhya Pradesh: Quick Facts |
Population: 60.4 mn |
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Area: 308,144 sq km |
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Intake of Engineering Students*: 0.35 |
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Internet Subscribers*: 1.5 |
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Telephones*: 5.4 |
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No of PCs*: 5.7 |
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*per 1000 population |
Services out of the
Soochanalays include agricultural information, market information, health,
education, women's issues, and applications for services delivered by the
district administration related to land ownership, affirmative action, and
poverty alleviation. Kiosks are connected to the Intranet through dial-up lines.
The Gyandoot-type service is being replicated in the urban areas. Headstart,
another grassroots initiative from MP is a program for computer-enabled
education in rural elementary schools to improve quality of learning. These
initiatives and more have made Madhya Pradesh one of the most impressive states
as far as perceived improvement in delivery of government services through
e-Governance initiatives go.
MP became the first
state to use the Internet to add resources for its community managed Education
Guarantee Scheme schools through global citizen partnership enabled by Internet www.fundaschool.org.
Where They Stand |
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Strengths | Weaknesses | |
For Citizens |
For Citizens |
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Water utility service delivery and support |
Police and security |
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Municipal tax payment and information |
State transport services |
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Applying for birth/ death/ marriage certificate |
Employment exchange |
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Power utility service delivery and support |
Passport services |
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Filing of returns |
Enquiry regarding ownership of land |
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For Corporates |
For Corporates |
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Income tax department filing of tax return |
Police and security |
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Registration of land |
Judicial services |
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Executing sale/ purchase of land/property |
Passport services |
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Income tax department application of PAN card |
Incentives and grants |
|
Sales tax/service tax |
Clearance of hypothecation |
GIAN (General
Information Access System) provides electronic content in the public library
system through Internet and CD Roms. A public information site that watches the
WTO and other issues from the point of the Indian farmer has been created
through professional economists. Other e-governance works of the MP include
computerization of government services.
The emphasis of the
state today is to make government departments paperless and computerizing
records. The State is planning to implement the development of a portal for
integrated service delivery to all the citizens of the state through Internet.
Ongoing projects in the state include a smart card-based
driving license and paperless transport offices. Mandi computerization to help
farmers to maximize profit and a web-enables treasury system that will
facilitate online transaction of payments to and from the Government. Projects
in the pipeline include 27 online services to citizens from 16 departments and
computerization of collectorates to provide online disposal of applications,
cases, and requests submitted.