ING Vysya Bank: Bringing in Global Expertise

Even before YES Bank, the first private bank to bite the IT outsourcing bait
was the ING Vysya Bank when it awarded a five-year, $20 mn contract to iGATE
Global Solutions. The contours of the agreement, however, were not simple: iGate
incidentally acquired the business and assets of Bangalore-based IdeaSpace
Solutions for $1.7 mn, who were previously managing the IT services for ING
Vysya Bank.

iGATE is playing a key role in the entire IT value chain for ING Vysya-from
hardware identification to procurement, to defining and implementing the
technology strategy for the bank. It is also taking up responsibility for all
data center operations, systems and network management, and local or remote
support at ING Vysya locations. Besides transaction processing, the spectrum of
services include process consulting, IT strategy, managed operations and
back-office solutions.

IGATE's global financial expertise is helping ING Vysya Bank in automating
core banking operations, and implementing innovative multi-channel customer
touch points, including online alerts, electronic bill payment and presentment (EBPP).