Infosys announced that it has signed a five-year agreement with the leading global express delivery company TNT, to help TNT simplify and transform its technology applications.
As part of its turnaround and transformation strategy called ‘Outlook’, TNT is overhauling its IT capability to reduce complexity and cost and increase flexibility. Infosys has been selected as the strategic technology partner for application development and maintenance services to accomplish this objective.
The current IT applications of TNT will be consolidated and standardised for higher quality of service and lower cost of operations. Innovative value engineering and automation methodologies at Infosys will amplify business benefits for TNT. Infosys will use its collaboration technologies and world-wide presence to deliver a 24X7 service across multiple locations to support TNT’s global operations.
TNT is revamping its IT applications and building new systems to enable a seamless customer experience. Infosys will work with TNT to rapidly implement digital technologies that enable it to improve engagement with its customers, in particular small and mid-sized enterprises. These new systems will enable TNT to be more flexible and agile in an ever more dynamic market environment.
Karmesh Vaswani, Vice President and Head Europe – Retail, CPG & Logistics, Infosys, said, “TNT’s IT transformation roadmap resonates strongly with the ‘Renew-New strategy of Infosys. We look forward to helping TNT leapfrog to the next-generation SaaS and Cloud-based digital technologies that are customer friendly, cost effective and flexible. At the same time, we will strive to ensure TNT’s existing IT applications are revitalized.”