High Scores | ||
"Strongly agree" | ||
Score | Industry Rank | |
High standards of corporate governance | 99.1 | 16 |
Professional company | 97.7 | 11 |
Top management doing enough for growth | 90.1 | 10 |
agree"
agree"
Big brand with great aspirational value. Well-defined HR policies keep the Infy ahead of competitors, despite the huge pace of hiring in the last fiscal
Increased employee disengagement. Declining satisfaction in compensation levels. Most employees also felt that there was lack of adequate mentoring
2003-04, 23,377
2004-05, 30,455
The Bangalore-based IT services company has often redefined HR practices and
set new paradigms for employee satisfaction with new benchmarks in the industry
(read stock options, variable pay).
|
Why did Infosys emerge as the undisputed leader on the HR scorecard? It is
either ahead or at par with the industry average on most parameters: average
tenure of employee, average training days, retention, and salary increments-a
result of a robust HR system that it has formulated and nurtured over the years.
Over 13% of the respondents surveyed chose Infosys as the IT 'dream company',
a 2% jump from the previous year.
However, it slipped significantly on the second image parameter, 'preferred
employer', and took the #6 rank on the table-a slip of five ranks from its last
year's rankings.
Despite its near-perfect performance on HR and image parameters, Infosys
slipped considerably on overall employee satisfaction. At #7 on the Employee
Satisfaction scorecard, its well-defined HR processes have clearly left its
employees asking for more. At the close of FY 2004-05, Infosys had over 30,000
people on its rolls. Human resource management and employee satisfaction in such
an environment is a mammoth task, and definitely one of Infosys' biggest
challenges today.
A number of responses revealed a feeling of alienation and disengagement
creeping in. However, a consistent performance on the HR front and a fairly good
performance on employee satisfaction helped Infosys stay ahead of its
competitors in the industry. its high standards of corporate governance ensure
that its policies and HR practices, at no point in time, fall below industry
standards, something that has helped Infosys stay ahead of its competitors in
the overall tally.