Infosys Forged Strategic Partnership with TK Elevator

Infosys, a global leader in next-gen digital services and consulting, has revealed a strategic, long-term collaboration with TK Elevator, a prominent urban mobility company. This partnership involves the consolidation, harmonization, and modernization of TK Elevator's digital infrastructure. The objective is ongoing innovation and transformation of the company's application and IT environment, employing an AI-first approach facilitated by Infosys Topaz. This comprises a suite of AI-driven services, solutions, and platforms, harnessing generative AI technologies.

The collaboration involves the joint effort of both companies to migrate the operations of all TK Elevator's business applications in North America and key European markets to Infosys. This transition facilitates integrated applications management, unifying infrastructure operations for an end-to-end, business process-centric operational approach. The outcome is a streamlined and agile digital landscape.

This collaboration encompasses several key deliverables, including:

• Application Management: Leveraging its cloud-enabled Live Enterprise Application Management Platform (LEAP) within Infosys Cobalt, Infosys will provide NextGen Application Management Services. The focus is on delivering a user-centric, business outcome-driven solution.
• Underlying Infrastructure: Infosys will take charge of the Software-defined Wide Area Network (SD-WAN) transformation and operations. This extends to existing responsibilities covering Service Desk, Data Center, Cloud, LAN, and Workplace.
• Future-Ready IT Model: Infosys aims to establish an integrated application and underlying infrastructure operating model. This includes Service Integration and Management (SIAM), contributing to a future-ready IT framework.

“Technology empowers our employees and business associates to deliver high-quality services to customers and users across the value chain. We are delighted to significantly expand our collaboration with Infosys, which brings end-to-end digital transformation capabilities, helping us accelerate our business transformation and to realize our strategic vision,” said Susan Poon, Global CIO at TK Elevator

“We aim to bring diverse geographies and business units together with this strategic collaboration. The enhanced collaboration with Infosys will enable a strong, globally harmonized technology backbone, while simultaneously contributing to deliver savings for TK Elevator. With this new initiative, we are confident that Infosys will help us stay a step ahead in a dynamic and competitive landscape,” said, Sebastian Oberst, Global Head – IT Governance at TK Elevator.

“As manufacturers reimagine their business, they are increasingly looking to refresh the core of their technology stack and application support processes. We are excited to collaborate with TK Elevator and usher in an advanced infrastructure and applications services operating model that will help harmonize and future-proof their IT operations and accelerate their digital transformation objectives. Infosys Cobalt and Infosys Topaz will serve as the core of TK Elevator’s digital strategy, providing the agility and resilience needed to realize their vision,” said Jasmeet Singh, Executive Vice President and Global Head of manufacturing, at Infosys.

In conclusion, the collaboration between Infosys and TK Elevator signifies a strategic alignment aimed at transformative outcomes. With a focus on application management, underlying infrastructure enhancement, and the establishment of a future-ready IT model, the partnership is poised to deliver not only streamlined operational efficiency but also a user-centric, business-driven solution. By leveraging Infosys' advanced platforms and expertise, this collaboration reflects a commitment to innovation, integration, and the creation of a digital landscape that is both agile and forward-looking.