Advertisment

IBM Daksh: A Touch of the Blues?

author-image
DQI Bureau
New Update
Reasons

for Joining
“Strongly

agree”
Score Industry

Rank
High

growth opportunity
67 2
Good

work environment
64 8
Salary

is good
36 6
Reasons

for Leaving
“Strongly

agree”
Score Industry

Rank
Salary 60 7
No

growth opportunity/ lack of promotions
56 3
Transportation 24 2
Reasons

for Stress
  Score Industry Rank
Travel

time
49 1
Insufficient

holidays
36 4
Overtime 26 1
Types

of Illnesses
  Score Industry

Rank
Sleeping

disorder
30 9
Digestive

system-related disorder
27 6
Eyesight

problem
24 2
What

They Say
My

colleagues help me when I need them
95%
My

relationship with my peers makes for a better work environment
93%
I

respect the company's work values and ethics
87%
The

work I do adds value to the company and contributes to its growth
86%
Advertisment

Maybe

it's time for IBM Daksh to revisit its HR policies. After topping last year's

ranking, this year it has slipped down three notches, to #4. The falling

satisfaction level is reflected in the lower scores on many employee

satisfaction parameters. On crucial factors like overall satisfaction with the

company, company image, culture, growth opportunities and salary, there's a

lot left to be desired. On the overall satisfaction count, it has landed up at

#9 with a score of 7.7.

At 6.1, satisfaction levels with salary/compensation are also at

a low, even lower than the industry average of 6.7. This is surprising

considering that the company offers higher salaries than many of those surveyed.

Salary and lack of growth opportunities have been cited as major reasons for

leaving the organization. Interestingly, high growth opportunity emerged as the

biggest reason for joining the organization.

Only 66% of the employees expressed satisfaction with the

company's work culture. The company also figures low in the list when it comes

to the overall image. This comes as a surprise since one would have expected a

higher image factor considering it being a subsidiary of one of the biggest IT

companies. Besides the brand, there are many other factors that contribute to

building a good image among employees. IBM Daksh also ranked came at the bottom

in terms of satisfaction with the company's infrastructure.

Advertisment

IBM Daksh also needs to do more in a few areas like creating

positive work environment and a more open work culture, as it figures lower down

the ranks on questions like 'the culture of the company is such that it

creates a very positive work environment', 'the company is very open to

ideas and suggestions given by employees'. Only half of its employees feel

that the company's policies and procedures are open and transparent and it

creates a positive work environment. It is also the same with 'adequate amount

of transparency in the management'. Definitely, an area of concern for the

management.

Employee empowerment is another area where things don't seem

to have gone down well in terms of satisfying its employees. It does not score

high on aspects like 'I feel my opinion matters in this company', 'I have

the freedom to make decision on my own relating to my work' and 'I am

encouraged to take risk in my work'.

On the positive side, 65% of its employees expressed

satisfaction over job content and growth opportunities. Also, the company has

fared reasonably well on the satisfaction parameters such as sensitivity towards

women employees, respect for company's work value and ethics and clear

definition of goals.

Advertisment