HP India : Leveraging EDS for India

Neelam Dhawan made her comeback to HP, this time at the helm of affairs as
MD, India.With the responsibility for driving overall strategy, revenues and
profitability for HP India, one of the tasks for Dhawan has been working on
re-structuring post the EDS acquisition. Traditionally, EDS has been looking at
customers overseas. The company is now identifying additional services that EDS
has across the globe that HP can bring into India. HP India already has a strong
presence in the telecom, manufacturing and finance verticals. Now the company
will be leveraging EDS strength in the government, airline and healthcare
segments.

Overall, HP is focusing on better efficiencies. Though it felt the strain of
customers postponing their buying decisions, it didnt miss the numbers.
However, in October and November 2008, numbers fell 20-25% below expectations.
That though might have to do with very stiff targets.

While on the IPG front, the company continued to work on its Print 2.0
strategy, the PSG agenda is set around expanding into tier-2 and -3 cities. The
expansion strategy for the company has shifted from adding more people to
re-deploying the existing manpower.

One of the most significant wins for HP during the period include a 10-year
strategic IT transformation services contract with Godrej. HP will help Godrej
with a scalable and reliable service delivery structure based on Information
Technology Infrastructure Library (ITIL) standards.