High on Salaries

Allsec Technologies maintained last years momentum; with compensation being
its core employee satisfaction metric, it even improved on that parameter. In
the year under review, Allsecs employees gave a thumbs up to compensation and
appraisalthe two challenging areas where every company struggles to strike a
balance.

Allsec managed to attain a high degree of transparency in the appraisal
system by implementing an HR tool that gives an online score of employees
performance on a day-to-day basis, according to R Vaithiyanathan, senior VP,
operations and HR. It is a SWOT-based system and gives a clear view of where
employees stand in terms of performance, with an aim to help employees identify
their weaknesses and work toward improving it well ahead of formal appraisals.

Allsec has been known for its tenure-based bonuses, irrespective of employee
performance. But over the last year, it made significant changes here and linked
tenure-based bonuses with performance. Regular increments once in six months,
which were earlier not linked to performance, have now been linked to
performance with no upper limits, and three retention bonuses. And this has
resulted in employees being highly satisfied with the compensation, says
Vaithiyanathan.

The creation of HR business partners within the organization is another
significant move by the company. Here, partners work closely with employees and
help them identify their core competencies and achieve that with proper skills
advocated through a mentoring system.

On the flip side, employees rated the company low on growth opportunities.
The company, while agreeing to these findings, attributes them to the tight core
leadership that has not seen any major attrition, and hence, employees perceived
growing beyond a certain point difficult. Employees also gave low ratings to the
kind of work they handle. The company says that being a BPO, the nature of work
remains fairly routine but despite that it does provide exciting opportunities
in new processes.