Hexaware Technologies, an Indian-owned global IT and digital solutions provider, has entered the next phase of its UK expansion with the inauguration of a new facility in Birmingham. The office, located at 3, Brindleyplace, was officially opened by West Midlands Mayor Andy Street, who participated in a ribbon-cutting ceremony and a traditional Indian lamp lighting ceremony. This move follows Hexaware's establishment of a pilot facility in Birmingham earlier this year to offer on-site support for various customers.
The move of Hexaware's expansion into Birmingham is followed by its establishment of a pilot facility in the city earlier this year, aimed at offering on-site support to multiple customers. Subsequent to this initiative, a notable increase in demand, particularly in application operations, End-User Computing (EUC) services, and ServiceDesk support, has prompted Hexaware to accelerate its growth in the West Midlands. This move is coupled with a strategic effort to broaden its range of services.
The announcement coincides with the one-year anniversary of West Midlands Mayor Andy Street leading a delegation comprising business and political leaders from the UK's West Midlands to various sub-regions in India. This trade mission proved fruitful, yielding several strategic partnerships with the objective of enhancing bilateral trade and investment between India and the West Midlands.
In the fiscal year 2022/23, India surpassed the United States to become the primary source of Foreign Direct Investment (FDI) in the West Midlands. Notably, the region witnessed a significant trend of tech-led investments. This accomplishment further solidified the West Midlands' status as a global investment hotspot, establishing it as the foremost regional destination for attracting FDI in the United Kingdom, outside of London.
“We want to deliver personalized services to our large and rapidly growing British customer base while helping build and improve the economy and talent in local communities. Birmingham and the Midlands, with their rich and diverse talent base, offer immense potential to meet both objectives,” said R Srikrishna, CEO at Hexaware.
“Last year’s trade mission to India helped us to further strengthen our region’s economic ties with this dynamic nation on the rise - as discussions advance around a new Free Trade Agreement between the UK and India.”
“India is now one of our region’s leading sources of foreign direct investment, and now the West Midlands Growth Company (WMGC) is spearheading our international strategy to further strengthen our reputation as the UK’s leading FDI recipient outside of London.”
“This important investment announcement from Hexaware a year on from our trade mission is a fantastic result. I’m pleased that Hexaware has made this commitment, and I look forward to seeing them go from strength to strength here - supported by our world-class STEM talent base and strengths in innovation,” said Andy Street, Mayor of the West Midlands.
“Birmingham is a hub of educational excellence, housing multiple institutions that consistently rank among the world's top 100 universities. Our city is not only home to these world-class universities, but it also offers an exceptional environment for both local and international students and skilled professionals. With this expansion, Birmingham presents a unique opportunity to students and professionals alike to acquire invaluable industry experience through work placements with Hexaware, contributing to the needs of their global clientele," said Councillor John Cotton, Leader of Birmingham City Council.