HCL Technologies Wins NASSCOM BPM Customer Excellence Awards 2018

HCL Technologies (HCL), a leading global technology company, has announced that it is a proud winner of the NASSCOM BPM Customer Excellence Awards 2018’ in Co-creation category. HCL received this recognition for helping its customer, a leading multinational bank and Financial Services company bring in customer-centricity with an innovative digital transformation of its Asset Management business.

With the support of HCL Technologies, it set up an exclusive team to create a platform with a unique design language, for a unified and compelling customer experience, leveraging the latest advanced open source technologies. The team delivered a new and intuitive client-centric experience across platforms by designing user-friendly and futuristic applications incorporating centred design, agile delivery, an innovative platform built on open source, and the introduction of AI and Robotics.

“This award recognizes our commitment to simplify, digitize and re-invent our operating model for next-gen banking. We are proud to be a part of the bank’s groundbreaking effort to transform its Asset management business,” said Rahul Singh, President and Global Head – Financial Services, HCL Technologies.  “We believe it is our collaborative approach, co-innovation lab offerings and technical excellence that have helped deliver a superior customer experience.”

“We congratulate HCL technologies on winning the ‘NASSCOM BPM Customer Excellence Award 2018,” said Sangeeta Gupta, Senior VP NASSCOM. “HCL has always been at the center-stage of innovative digital transformation and their work with the customer to bring new and intuitive client-centric experience across platforms by designing user-friendly and futuristic applications is nothing short of exemplary. This is a perfect example of utilization of the latest advanced open source technologies for a unified and compelling customer experience.”

NASSCOM recognizes all Technology and IT firms in India in the area of IT services, BPM, Products, ER&D services, eCommerce. This award was won against incredibly strong competition for the inaugural Co-innovation category. The winners were announced on 4 October at Bangalore, Leela Palace.