HCL Technologies (HCL), the technology company has been recognized as a pioneer in innovation for DRYiCE — its Autonomics and Orchestration suite of products and platforms — at The Open Group India Conference and Awards held in February.
DRYiCE SX, a platform that enables service-centricity within enterprises, has been awarded the prestigious President’s Award for ‘Service Delivery and Automation’ for Innovation and Excellence. The President’s Award is given only to nominations in which Innovation & Excellence were practically and clearly demonstrated.
DRYiCE SX, built for enterprise users, is a catalog aggregation and fulfilment orchestration platform that can aggregate diversified catalogs from multiple suppliers for IT and non-IT business services. DRYiCE SX belongs to a family of products that together form the first ever XaaS service management system which is backward compatible with legacy ITIL based ITSM systems. It is natively aligned to IT4IT Reference Architecture. Some of its remarkable features are true self service, crowd sourced knowledge management & an intelligent virtual assistance.