HCL Infosystems: On the Top Rung

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High Scores
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	Score	Industry Rank
Well thought out appraisal parameters	100.0	1
Fair appraisal system	100.0	1
Exciting growth opportunities	100.0	1

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Low Scores





"Strongly

agree"

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Score

Industry Rank





Positive work environment

99.3

2



Encouraged to take risk in work

78.7

4



Less stress at work

79.6

8



 

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Dream Job





"Strongly

agree"

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Score

Industry Rank





Growth Opportunity

56.4

1



Job security/stability

55.1

3



Organization culture/work climate

29.5

15

Strengths:

Strong growth and financials, a dream stock market performance, and big increments kept employees excited



Weaknesses:

Performed poorly on the HR front. Needs to improve organizational HR benchmark to keep up the high satisfaction levels



Employee Size



2004-05,

2,686

From the #11 position last year, how did it manage to leapfrog to the top of

the ladder? Just ask its employees who rated it the best on all employee

satisfaction parameters.

ML Taneja, VP (HRD)

HCL Infosystems' performance on the employee satisfaction barometer was just

near perfect-it was rated the best on all employee satisfaction parameters:

appraisal process, compensation, people, overall satisfaction, company image and

culture, job content and training. Factors like 'I would recommend the company

to close friends', 'I get a sense of professional and personal accomplishment

from my work', 'the company is open to ideas and suggestions given by

employees', 'I have the freedom to make decisions on my own relating to my work'

generated the best ratings.

The dramatic rise in employee satisfaction can be attributed to some key

factors. Compensation received an overall facelift; incentive schemes were

strengthened; people who already held company shares saw valuation rise and

employees were allotted equity shares under the employee stock option scheme.

The bull run has significantly increased the wealth for its employees.

HCL Infosystems has also performed remarkably well in other two

sub-parameters: growth opportunity and job security. While 56% of the

respondents found the growth opportunity offered by the company exciting enough

to satisfy their career needs, nearly 55% felt that it offered complete job

security. Though employees expressed satisfaction over the compensation offered,

most felt that it was below the industry standard. This remains an area of

concern for the company.

On critical HR parameters, however, HCL Infosystems was ranked much lower. It

came at #13 on the retention scorecard-a drop of eight places from 2004-and even

failed to make it to the Top 20 in training and salary hike. Though its #4 rank

on 'average tenure with the company' clearly indicated higher stability at the

senior level-a positive factor for any company aspiring to be the perfect

employer.