One of the most interesting moments in the session conducted by Bill Gates
for the who’s who of the Mumbai Corporate sector was a reply he gave to a
question on "what ideas could he give to 20 year old entrepreneur wannabes
from India." He said it would be better for the entrepreneurs if he didn’t
have the same idea as them since that would give them no chance of succeeding
against the might of Microsoft
What may have struck many Indian minds as an arrogant statement is probably
just the single minded intent to succeed that has made this man and his company
the object of major attention all over the world. It can’t be just coincidence
that in every segment chosen by Gates, the company has grabbed major market
share. In fact as one American succinctly put it "If in any segment, you
end up competing with Microsoft, the best option is to quietly get out of the
way."
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This month is a season of seminars and conferences as the weather turns cool
and inviting for the hordes of foreign dignitaries who like to descend on this
country in winter. And the season’s mood seemed to have affected the US too
with the seminar on Information security mounted by the US India Business
Council (USIBC) and the Confederation of Indian Industry attracting speakers
from all the top Indian IT companies as well as a number of participants from US
Government and Industry.
There can be no better endorsement of Indian Industry’s coming of age in
this field than our own experiences over the last couple of years. We have moved
from implementing the security standards of our global clients to partnering
them in designing security plans for Indian and overseas data centers to now
providing Consultancy across Asia and Europe to major software product vendors
in developing their security strategies for implementations outside the USA.
The boom times seem to be returning to the Software sector and this time,
business is coming in primarily to those firms who have established an
individual value proposition beyond the generic India offshore story. While this
is good news for all the serious players, there is a note of caution to be
struck at the speed with which the Accentures and IBMs are expanding their
capabilities and facilities in India and also the captive IT and ITES facilities
that are being set up by major financial institutions and other large global
corporations in India. While this will in any case boost the economy and provide
employment to thousands of young job seekers, the speed of movement of the
multinationals is a clarion call for the indigenous firms, which will have to
move faster and smarter to get their fair share of business.
A last word on Bill Gates’ visit. In Mumbai, it was amazing to see the
glitterati who turned up to see and hear the world’s richest man. The cream of
business society rubbed shoulders with savvy politicians and a handful of tech
CEOs, establishing the point that the integration of IT with everyday life and
work is here to stay in this country. And irrespective of whether it is Andhra
Pradesh or Karnataka or Maharashtra or Delhi that gets the lion’s share of
Microsoft’s intended $400-million investment, Bill Gates with his annual charm
visits can certainly take a lot of credit for keeping IT on top of the mind of
every connected Indian in this country.
Ganesh Natarajan
The author is the global CEO of Zensar Technologies