"Everyone is missing targets. But our focus on the enterprise segment, which is stable and constant, will help us meet targets" Gary Workman |
Networking majors are feeling the pinch of the slowdown: Cisco announced 17%
layoffs in workforce to cut costs, admitting slowing of investments. Nortel said
its global revenues would grow just 15% in 2001 against over 30% growth earlier.
Lucent’s revenues fell from $38.3 billion in 1999 to $33.6 billion in 2000.
Amidst all this gloom, however, Enterasys Networks is hanging on to its
forecasts, convinced that its "enterprise vision" will propel growth
and push investment plans. A subsidiary of Cabletron Systems, Enterasys recorded
a turnover of Rs 268 crore in 2000-01 from its Indian operations. Now, it hopes
to double its revenues by next year.
According to Gary Workman, president, Asia-Pacific, Enterasys, "Nortel,
Cisco, Lucent…Almost everybody is missing targets. But we have picked a
segment that is stable and constant. Our focus on the enterprise sector will
help us meet our targets."
Riding high on the dot-com wave till a year ago, the networking market was
flooded with hoards of ISPs and carriers. Most networking bigwigs were focussed
on these segments. It was obvious that they would be hit badly after the dot-com
crash. Many ISPs which had earlier projected huge investments in infrastructure,
either withdrew from the market or toned down their plans. "People who
focussed on ISPs and carriers are now facing problems. They are desperately
trying to pull strings and curtail expenditure," says Workman.
When defiance pays
At a time when traditional networking companies like 3Com, Nortel and Lucent
were busy de-emphasizing their enterprise focus, Enterasys found a void to fill.
"Instead of chasing the hype, we decided to focus on core networking
products that all corporate infrastructures need. Whether it was defiance of the
norm or a vision with a difference, the enterprise strategy seems to be working
in our favor. While others are downsizing investment plans, we will be making at
least 20 new investments in the Asia-Pacific region alone," reveals
Workman.
Analysts believe that despite the slowing economy, there is no reason for
CIOs to panic, and therefore, Enterasys’ strategy might work out. In a
worldwide CIO survey conducted by Morgan Stanley, it was revealed that the
enterprise segment had not really cut down on IT spend. Asked whether the
combination of a slowing economy and a stock-market decline had forced IT
managers to reevaluate spending, 74% of the respondents said they were holding
steady and 1% were actually planning to spend more.
Unlike companies which attempt to cater to a large audience, Enterasys is
pinning its hopes on specific sectors. Key verticals the company plans to focus
on are education, healthcare, professional services, manufacturing, finance and
banking. Though it is difficult to predict how far this overall strategy will
succeed, it has certainly given the company an edge over its competitors.
Last year, the company increased its share in the LAN switching market to
about 33%, while Cisco slid from 29% in 1998-99 to 22% in 1999-00. And though
Cisco has perked up its act and regained the top slot in the period from April
to December 2000, the competition has been snapping at its heels.
Over the last year, parent company Cabletron has secured orders in India from
Reliance Industries, Haldia Petro Chemicals, Indian Oil, Silverline Industries,
Advanced Radio Masts, Digital India and Mahindra British Telecom. India, which
is among the focus areas of the company, constitutes about 10-12% of its
revenues from Asia.
New zeal: The SAM model
Enterasys, which was spun off as a separate entity in 1999, is now trying to
build an all-new image for itself. Enterasys recently formulated the SAM model–security,
availability and mobility–which is designed to provide comprehensive products
and solutions for an enterprise’s rapidly increasing demands. "Enterprise
networking is no longer a box-selling business and we have to expand and provide
a range of solutions that can adapt to changing environments."
"For instance, we are now trying to shift our focus in the LAN switching
market, planning to include WAN," says Uday Birje, Enterasys country
manager. "Besides ensuring a robust network with maximum uptime, other
critical issues are bandwidth and security," he adds.
The security part of the SAM model proposes a holistic approach for
enterprise security through intrusion detectors and firewalls. The availability
model, with a host of products and in-built capabilities, ensures operational
efficiency and services. The mobility model, piggybacking on wireless networks
and VPNs, provides access to mobile users, be they in classrooms, conference
rooms, temporary offices or anywhere else.
More channels
Apart from the SAM model, Enterasys is also trying to strengthen its channel
strategy to cater to expanding corporate needs. The new approach provides
partners with benefits such as training resources, industry expertise and access
to information, so that they can work together on comprehensive solutions.
Enterasys' recently announced alliance with Siemens, for instance, will tap
emerging markets like call centers, ASPs and data centers. "It will be
Siemens' proven expertise and standing in the IP communications segment which
will really make the difference here. Siemens already has over a million
customers worldwide and an installed base of 70 million work points," Birje
added.
With a strategy that identifies the key concerns of the CIO, Enterasys
Networks appears to have a firm footing in the enterprise segment. However, that
alone will not guarantee success, or the targeted doubling of revenues. The
company might face teething problems in terms of brand visibility, but, as Birje
says, "We might surprise you on that front soon."
SHWETA VERMA in Goa
As in the rest of Asia-Pacific, in India too, Entrasys Networks gets 100% of
its business through channel partners. The channel, therefore, is the key, and
this is where the big focus will be this year.
First step: a restructuring of its channel, and the partner levels. This will
"help us offer world-class service and solutions to enterprise
customers," according to Robert Ray, V-P (partner marketing) of Enterasys
Networks, USA.
Ray admitted that some aspects of channel management, notably training
support, had not been up to the mark. These would get a special focus, along
with the streamlining of the channel, stepped-up brand visibility, and the
convergence focus for products and services. "Our new channel thrust
represents a new company with an innovative culture," he says. "Our
partners will understand Enterasys better–business strategy, solutions and
products, through consistent awareness programs."
Under the new channel model, Enterasys partners are classified into four
categories. The "associate member" is a reseller that acts as a
channel for networking products. The "certified partner" is an expert
in specific solutions, and may integrate services and software too. The
"elite partner" provides such expertise in all of Entrasys’
solutions, end to end. The "distributor" forms a value-added delivery
channel to the other categories.
Says Uday Birje, country manager, India and SAARC, Enterasys, "The new
approach will us identify the inherent strengths of partners, enabling them with
technology and other training to deliver Enterasys solutions to enterprise
customers."
Enterasys gets over 10% of Asia-Pacific revenues from India (and another 15%
from China). Its major partners in India include CMC, Compaq, Global Telesystems,
L&T, Network Solutions and Siemens. Distributors include Nebula and Webcity.
Asim Raina in Goa/CNS