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Email–The New Comms Medium

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DQI Bureau
New Update

In business communities worldwide, email is

fast re-placing the telephone and the fax as the primary mode of communication. It is not

just that email is instantaneous and cheap. It has a number of other advantages that

cannot be matched by most other forms of communication. For example, you can do mass

mailing at the same cost as a single mail, by just adding the additional addresses. And

you can retain a personal touch in the most formal of communications. But email has been

slow in catching up with Indian corporates. The reasons are many. To start with, email

services are still available only at a couple of dozen or so cities. And many email

service providers initially set up shop and signed up clients only to go belly up.

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But things are getting better. Email

service providers have stabilized their offerings, and slowly more and more cities are

being added to the email/Internet map of the country.

There is no reason why your business should

not reap the full benefits of a networked world. Here is how to go about it.

When it comes to setting up email for your

office, you have a few choices. You can use one of the commercial email services like

RPG-Sprint or you could have your own email server on the Internet. Of course, you can

also subscribe to one of the many free email services available on the Internet, and

connect to it using an Internet account from VSNL. If you are in any sort of business, you

would not want to carry a 'free' email address on your card. Among other things, it does

not go with the image you would want for your business.

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Choosing a service provider has its

advantages. You are spared of the headaches of setting up the systems and administering

it. You also get access to a number of value-added services. But you end up paying hefty

packet for this convenience. And the more the volume of mail you generate, the more is

your bill. Also, your email address could end up being something long and confusing:

like-HYPERLINKmailto: you.yourcompany@service.ems. vsnl.net.in href="mailto:you.yourcompany@service.ems.vsnl.net.in">you.yourcompany@service.ems.vsnl.net.in.

The best solution is to have your own

domain registered and have your mail server on the Internet. This is not as complicated or

costly as it sounds. Besides, if you opt for having your own mail server, then you would

end up with multiple benefits. Your domain gets registered. You can set up your web site

and can have your own mail server. With the right type of contract, you will be paying

only for disk space and maintenance, and there will be no additional payments to be made

as the number of users go up or as the volume of mail goes up. And unlike the services

currently provided by email service providers, your users can retrieve their mail from

where ever they are located, provided they can get connected to the Internet.

You can get your site (and mail server)

registered and hosted by ISPs abroad and then use a dialup (or leased line) connect to the

local VSNL node to get on to your mail. If you set up a local mail server in parallel on

your network, mail between users on your network can be routed through this, saving on

connect time and bandwidth.

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