eFunds: Dream Company

Funds

climbed from No. 7 to No. 4 in ranking this year scoring fairly high on

virtually every parameter. This was particularly commendable, since the New

Jersey controversy that started off with eFunds seems to have had no impact on

employee morale. Not only did the highest number of employees (68%) endorse

eFunds as their preferred employer, the highest number of respondents in the

survey labeled it as their dream company. More than 91% of its employees said

they looked at a long-term career in the company.

The people management, training and appraisal systems seemed

to be the strong points for eFunds. More than 88% endorsed the company's

leadership, while more than 94% felt they were getting regular and constructive

feedback from their manager/superior. At least 88% of the employees felt that

the managers genuinely cared about the employees' professional and personal

growth and encourage them to speak freely at meetings.

Though 80% of the employees were satisfied with the quality

of training, more than 88% felt that this training genuinely helped them in

their profession. More than 91% of the employees had a sense of belonging to the

company-quite natural considering the good company image eFunds has managed to

build amongst its employees. No wonder then, that a particularly high 97% felt

that the work they do adds value to the company and contributes to its growth.

Employees are happy about job content too-more than 88% are excited about the

work they handle and 91% plus by the process they look after.

However, this should not imply that eFunds does not have any

drawbacks. It trips somehow on questions of employee empowerment-only 38% felt

they are encouraged to take risks in their work, while 65% had freedom to take

decisions on their own related to work. There can be some contradiction here as

88% felt that their opinion mattered in the company. Salary is another sore

point, as only 62% felt they were paid enough for the work they do, while only

54% are happy with the salary hikes they got.

Considering its size, another brownie point for eFunds was

that 65% claimed the job was not stressful. Only 20% had sleeping disorders-the

lowest in the industry. Seems the company's claim that it has the highest

capacity utilization in the industry is indeed true-naturally that means every

employee has reduced working hours.