CEO & MD: N Chandrasekaran www.tcs.com
Superb Performance: Once again TCS led the Indian IT industry with unflagging energy. Its performance reflects steady upward trend in its financial outcome over the years. Financially, TCS has achieved well-rounded growth with steady profitability. It had excellent growth across markets-United Kingdom (44%), Latin America (40%), North America (27%), Europe (21%), Asia Pacific (27%), Middle East Africa (28%), and India (16%).
Double-digit Growth: All vertical segments and service segments registered double-digit growth. For the first time, the company crossed $3 bn revenue during Q4 of the financial year 2012-13.
TCS' new service lines grew at a fast pace-infrastructure services grew by 47%, while assurance services, enterprise solutions, and global consulting grew by 33%, 25%, and 52%, respectively.
Brand Value: The consistent performance has helped TCS gain in terms of brand valuation too. TCS added $1,179 mn in brand value over 2012, growing by 28.9% annually to reach the $5 bn brand value mark. It also retained its position among the ‘Big 4' most valuable IT services brand worldwide-in the ranking carried out by Brand Finance, the world's leading brand valuation firm.
Non-linear Growth: While the company continued to make significant progress in the traditional IT services offerings, it has been pursuing non-linear growth opportunities, which contribute revenue growth without commensurate growth in headcount. The contributors to the non-linear business model are products such as BANCS(BFSI), Rewardz and mPOS (retail), hosted OSS/BSS (telecom), Clin e2e and Med Mantra (life science & healthcare) and SWIFT MRO (travel); vertical platforms for industries; technology platforms like iON - a fully integrated IT-as-a-Service (ITaaS) model for small & medium businesses; and solutions comprising several configurable solutions and pre-built components.
R&D Focus: TCS R&D is focused on improvement of quality and efficiency in service delivery. In FY13, a large number of software tools from R&D were released in the market as eight distinctive suites under TCS' tool brand MasterCraftTM; ‘eTransform, an analytics-led toolset for IT infrastructure; the ‘Connected Marketing' platform; and ‘Optumera', a retail optimization solution. TCS filed 425 patents during FY13 and was granted nine patents.
People: TCS added over 69,000 professionals during FY13 to its existing base. The attrition rate including BPO has come down to 10.60% in fiscal 2013.