DQ Top 20 2018: Rank #7 Tech Mahindra

DQ Estimates Revenue (Rs Crore)

For the year 2016 to 2017 : 29,141

For the year 2017 to 2018: 30,773

Increase of 6%

At 6% topline growth at a time when the IT outsourcing industry is going through numerous challenges looks impressive. Quips the company’s CEO, CP Gurnani, “Our ‘Run-Change-Grow’ approach with a strong focus on digital transformation has kept the business buoyant. The changing demand landscape for next-generation technologies is going to fuel the digital business. We are a technology-focused company and our strategy is to enable our customers to transform. As part of the TechMNxt charter, our main focus continues to be in areas of Blockchain, 5G – Network of the Future; Data Analytics as a Service; Cybersecurity, Artificial Intelligence, Automation, Robotics, and IoT.”

The company over the year focused on creating new portfolios for the future digital world and oriented its competencies to solve business problems. It took on to building an ecosystem where next-gen technologies like Artificial Intelligence, Blockchain, Cybersecurity, and IoT are leveraged. At the same time, Tech Mahindra it focused on delivering value to its customers while helping our employees FUTURise with constant innovation in the digital world.

Moreover, Tech Mahindra took on to a differentiated approach by creating a collaborative ecosystem through its TechMNxt charter that ushered in deep industry thought leadership through its 3-4-3 strategy, through which the company has identified and pre-empted 3 mega industry trends, made 4 big technology bets, and aligned itself to 3 key objectives to meet its customers’ expectations and requirements in each vertical, competency and business line. Further, its new age delivery model is AI infused and tuned for long-term growth. The delivery model in its ambit also includes collaboration with start-ups and fosters co-innovation with academia and partners.

Let’s here look at the summary of key wins during FY 18:

Transformation Services: Selected by a leading European Telco as a Strategic managed services partner for transforming its operations stack. Tech Mahindra will own end-to-end responsibility for architecting, developing, delivering and supporting the Operations. Selected by a leading Logistics Company in the US as a strategic partner for building its next-generation products & platforms using Design Thinking and DevOps, thus helping the customer to fuel its growth and improve margins.

Digital Customer Experience: Chosen by a leading North American Telco as its Managed Services partner for Digital Customer Experience and Product Management. Tech Mahindra through its agile operating model, Automation and As-a-service model will ensure high-quality service and business value.

Digital Workspace: Signed a deal with a large Australian Insurer for setting up a Digital Workplace based on As-a-Service model.

Big Data: Selected by a leading US healthcare Company for transforming its delivery using Big Data to increase efficiency and improve patient safety.

Automation: Engaged by a European Telco as a strategic partner to manage delivery and automation across its product ecosystem. Tech Mahindra will be responsible for the delivery based on the business outcome, leveraging Business process as a service across its processes.

Meanwhile, Tech Mahindra over the year collaborated with the state government of Andhra Pradesh to establish country’s first Cyber Security Operations Centre (APCSOC) in the city of Vijayawada.

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