After adjusting for currency-related amplification, TCS' revenue growth during the year is at about 17%. The company accords this growth to an increase in number of deals and an increase in discretionary spending by existing customers.
The company showed another year of stellar financial performance. With the BPO business included, earnings before interest, tax, depreciation and amortization (EBITDA) at `25,153 crore was higher by 39% over last year (`18,040 crore in 2012-13). Profit after tax (PAT) at `19,164 crores was higher by 38% over last year (`13,917 crores in 2012-13).
TCS' growth has been multi-dimensional-growth came across geos, practices, verticals, and deal sizes. For instance, the company recorded an increase in customer base across all revenue bands: the number of customers in the US$1M plus band increased to 714 (addition of 76 customers) and in the $100 mn plus to 24 customers (net addition of 7 customers).
In FY14, TCS remained the highest recruiter in the industry with a gross addition of 61,200 employees out of which 46,880 were in India and the remaining 14,320 were outside India. The company's total headcount is over 300,000 representing 118 nationalities deployed across 55 countries.
Yet, the company claims one of the highest retention rates of 89 percent in the industry. This feat bears testament to the challenging but enriching and satisfying work culture at TCS.
Europe led the growth in major markets, while UK and North America continued to grow in line with the company average. Europe recorded highest growth primarily due to TCS' sustained investment in market development and increasing customer acceptance of global delivery model. North America and UK continued to be major contributors, registering growth in line with the company average.
The growth was also aided by acquisition of Alti SA, one of the top five system integrator companies in France with leading French corporations in the banking, financial services & insurance, energy & utilities, retail & CPG, manufacturing and life science sectors as its key customers.
Alti's acquisition has strengthened TCS' ability and footprint to service its customers in France and other regions, leveraging its strong talent pool.
All major industry verticals grew in double digits led by retail, manufacturing, life sciences & healthcare and BFSI during the year. In fiscal 2014, BFSI continued to grow steadily at 29% over fiscal 2013 due to sustained demand. Industry verticals which recorded high growth in fiscal 2014 were retail and CPG (35%) and manufacturing (34%). Telecom including media and entertainment grew at 28%. Other high growth verticals included life sciences and healthcare (45%); energy, resources and utilities (32%); and travel, transportation and hospitality (26%).
TCS spent nearly `914 crore annually on R&D and innovation. Till date, the company has filed for 1,746 patents and 114 patents have been granted. TCS has significantly invested in digital technologies- mobile, cloud, big data analytics, and social media.
TCS' ‘Customer Collaboration Center' in Silicon Valley is a digital innovation lab, where customers from retail, telecom, banking, manufacturing and other industries are collaborating to shape the digital future of their business. The lab has built several digital applications and solutions for multiple industries, which are being implemented by customers in Europe and Asia-Pacific.