Digital Leader 2018: SHAILENDRA CHOUDHARY: INTERARCH BUILDING PRODUCTS

INTERARCH BUILDING PRODUCTS | MANUFACTURING

SHAILENDRA CHOUDHARY, VP & HEAD-IT

5 KEY SOLUTIONS DEPLOYED IN 2017-18

E tendering, Interface SAP and CRM, On-line customer satisfaction, Engineering tools, Quote Request Form

WHAT DOES DIGITAL MEAN FOR YOU

For my view, digital means a new way of engaging with customers through technology. I believe that digital should be seen less as a thing and more a way of doing things. I have broken it down into 3 attributes:--- 1. Creating value at the new frontiers of the business world, 2. Creating value in core business and 3.Building foundational capabilities that support the entire business.

Name 3 Best practices for aligning IT with new normal business demands

A great business leader is someone who can motivate their team and follow business management best practice for success. These game-changing technologies will provide:

• Greater adaptability: Highly adaptable and integrated industry best practice processes, enabling transformational performance and responsiveness.
• Greater productivity: Better, faster decisions with intuitive and pervasive business intelligence. Combined with global business collaboration, this will result in a transformation in how work gets done.
• Greater manageability: Faster implementations, easier integration, and choice of adoption resulting in faster ROI and a lower cost of ownership

What are the key messages you would like to give to IT vendors?

- Stay Committed

-Focus on Customer Satisfaction