The digital era is forcing service provider companies to restructure themselves internally too. Take the case of Xchanging, the London-based company with revenue of £406.8m, which provides business processing, technology…
“Expectations are a form of first-class truth: If people believe it, it’s true” – Bill Gates. In circa 2000 Apple’s annual revenue was 7.98b$ and in 2013 that increased to…
The National Association of Software and Services Company (NASSCOM) and The Boston Consulting Group (BCG) today released a Report titled ‘India in Globalized Services: Innovating @ Scale’ – a comprehensive…
SIAM or Service Integration & Management is a framework which originated in the UK as a result of a government project to deliver a unified IT service in a multi…
The need to look for new avenues of growth is triggering interest in the domestic IT services space For years, the Indian IT industry’s fate was solely being decided by…