Dataquest CIO Summit 2009 : A Well Managed Affair

Speakers across various locations deliberated on how to meet challenges
arising out of IT becoming more and more strategic. Speakers also shared their
views on various facets of outsourcing and whether it makes business sense to
outsource non-core and day-to-day running of IT infrastructure to outsourced

CIOs deliberated on the opportunities which managed infrastructure offers and
also sought to clear the air on several issues. Some of the things that were
addressed included some challenges that could be unique to India, the models and
pricing mechanisms that would balance the short-term needs of CIOs in a tough
and uncertain environment, whether IT was a costlier proposition in driving the
long-term growth, whether vendors were ready to invest in understanding the
unique needs of Indian customers and how the on-demand/utility computing model
compares with the traditional managed services.

Delhi (LtoR): Upal
Chakraborty, CIO, DLF; Ajay Kumar Dhir, group CIO, JSL; Mehul Shah, CIO,
Bharti Telemedia; Shyamanuja Das, editor, Dataques


Delhi (LtoR): Atul
Kumar, consultant; Salil Agrawal, head, IT practice, ECS (Moderator), Rajeev
Seoni, CIO, Ernst & Young


Mumbai (LtoR): PA
Kalyansundar, GM, IT, Bank of India; Dhiren Savla, CIO, Kuoni Travels; CN
Ram, independent consultant and managing director rural shores (Moderator);Umesh
Jain, CIO, Yes Bank; Vikram Dhanda, VP, Reliance Communications


Mumbai (LtoR):
Ajay K Meher, CIO, Sony Entertainment; Chaitanya Wagh, group head,
information technology, JM Financial Consultants; Anwer Baghdadi, CTO,
senior VP and chief technology officer, CFC India Services (Moderator);
Umesh Mehta, vice president IT at Asia MotorWorks


Akshaya Gaur, executive VP & head, technology, Scope International
(Moderator); Parameswaran NS, head IT, Wheels India; R Ramasubramanian, GM,
electronics, The Hindu Group; Sajeev Madhvan, solution architect manager,
Dell India; V Balakrishnan, CIO, Polaris; Bobby Verghese, VP, CSS

The event also focused on some of the specific areas like outsourced IT
Infrastructure management (desktop, servers and applications) onsite and remote,
network management and remote monitoring services, enterprise help desk
services, data center hosting and management services, managed
connectivity/carrier services, managed security services, business
transformationprocess re-engineering, process correction/refinement, etc

Akshaya Gaur, executive VP & head technology, Scope International
(Moderator), Ajit Nair, president, IMS services, iGate; Nataraj N, CIO,
Hexaware; Murugeshan Pillai, lead, managed service, Sun Microsystems;
Jayabalan S, CTO, Netmagic

The panelists at the conference also deliberated on various facets of
outsourcingtaking the big decision, the question of control, on-demand/utility
versus managed services, the models and pricing, issues of security, the gaps in
vendor offerings, what to outsource and what not to and whether they are ready
for the remote.

Team DQ
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