Dataquest CIO Summit 2009 : A Well Managed Affair

Speakers across various locations deliberated on how to meet challenges

arising out of IT becoming more and more strategic. Speakers also shared their

views on various facets of outsourcing and whether it makes business sense to

outsource non-core and day-to-day running of IT infrastructure to outsourced

providers.

CIOs deliberated on the opportunities which managed infrastructure offers and

also sought to clear the air on several issues. Some of the things that were

addressed included some challenges that could be unique to India, the models and

pricing mechanisms that would balance the short-term needs of CIOs in a tough

and uncertain environment, whether IT was a costlier proposition in driving the

long-term growth, whether vendors were ready to invest in understanding the

unique needs of Indian customers and how the on-demand/utility computing model

compares with the traditional managed services.

Delhi (LtoR): Upal Chakraborty, CIO, DLF; Ajay Kumar Dhir, group CIO, JSL; Mehul Shah, CIO, Bharti Telemedia; Shyamanuja Das, editor, Dataquest

Delhi (LtoR): Atul Kumar, consultant; Salil Agrawal, head, IT practice, ECS (Moderator), Rajeev Seoni, CIO, Ernst & Young

Mumbai (LtoR): PA Kalyansundar, GM, IT, Bank of India; Dhiren Savla, CIO, Kuoni Travels; CN Ram, independent consultant and managing director rural shores (Moderator);Umesh Jain, CIO, Yes Bank; Vikram Dhanda, VP, Reliance Communications

Mumbai (LtoR): Ajay K Meher, CIO, Sony Entertainment; Chaitanya Wagh, group head, information technology, JM Financial Consultants; Anwer Baghdadi, CTO, senior VP and chief technology officer, CFC India Services (Moderator); Umesh Mehta, vice president IT at Asia MotorWorks

CHENNAI (LtoR): Akshaya Gaur, executive VP & head, technology, Scope International (Moderator); Parameswaran NS, head IT, Wheels India; R Ramasubramanian, GM, electronics, The Hindu Group; Sajeev Madhvan, solution architect manager, Dell India; V Balakrishnan, CIO, Polaris; Bobby Verghese, VP, CSS

The event also focused on some of the specific areas like outsourced IT

Infrastructure management (desktop, servers and applications) onsite and remote,

network management and remote monitoring services, enterprise help desk

services, data center hosting and management services, managed

connectivity/carrier services, managed security services, business

transformationprocess re-engineering, process correction/refinement, etc

CHENNAI (LtoR): Akshaya Gaur, executive VP & head technology, Scope International (Moderator), Ajit Nair, president, IMS services, iGate; Nataraj N, CIO, Hexaware; Murugeshan Pillai, lead, managed service, Sun Microsystems; Jayabalan S, CTO, Netmagic

The panelists at the conference also deliberated on various facets of

outsourcingtaking the big decision, the question of control, on-demand/utility

versus managed services, the models and pricing, issues of security, the gaps in

vendor offerings, what to outsource and what not to and whether they are ready

for the remote.

Team DQ



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