Crayon Software’s customer-first approach helps us grow our business faster: Varun Singh, Tech 4 Logic

Tell us about your company.

Tech 4 Logic Pvt Ltd, is a young "start-up" company with the desire to be the best and provide the optimum output. We are people in the business with solid principles, where everyone namely, customer, employee, and the company, gets benefited. We have a customer-first approach. While we started in 2004 with a very few clients, as of today, we have serviced numerous top-level companies in India. Our forward-looking leadership teams are a rare and unique combination of dedicated, focused and experienced executives. As we work with each other and our employees, our cumulative knowledge and experience makes a difference for all our stakeholders globally.

Tell us about your journey with Crayon Software so far.

The Crayon team is very helpful, down to earth, and approachable. In a single word, I can say that the Crayon team offers excellent support. Even the top management is approachable. The beauty of working with Crayon is investing lots in knowledge sharing and being ready for adaptability in the new tech arena.

How does Crayon Software Solutions help you to grow your customers?

Crayon Software's customer-first approach helps us to grow our business faster. Our Total business growth depends on Crayon teams. Whenever we meet, Crayon management always motivates us for new business and state how they are going to help us in a tough scenario. Crayon employees are very helpful and rare available 24/7. Also, Crayon takes responsibility for project management with the help of OEMs.

How can customers leverage the different solutions offered by Crayon Software?

Training provided by Crayon Software for sales and Tech support helps us to meet the requirements of customers. As the market is very demanding, the cloud-first approach helps us to grow fast. Sometimes a customer comes with a different hybrid scenario, but by viewing other similar cases, the Crayon team helps us build a solution and deliver the same.

What are the different training programs offered by Crayon to understand the latest technologies?

Recently, a meeting with the Crayon training team along with leading cloud and backup OEMs helped us grow fast. Crayon training is excellent to build solutions faster, and we are really happy with the training offered by Crayon Software.

What are your future plans?

We will maintain a cloud-focused approach to grow our business, and help customers move from on-premise to cloud. The COVID-19 outbreak has enabled the work from home culture, and will eventually lead to demand for cloud business. We are also heavily investing in information security, knowledge of our engineers, and in building a good relationship with our customers for knowledge transfer. We are also offering 24/7 support for customers’ in-house team. We are proud to say that even under the current crisis situation, our team is working round the clock to help CIOs pan-India on technology-related issues.

By Ankit Parashar