Tech Mahindra

CoWIN OTP Issues Arise Again for Some Citizens, Platform Displays Generate OTP Failed Message

CoWIN OTP issues arise yet again for some citizens who claim the platform displays Generate OTP Failed Message when trying to book

CoWIN OTP issues seem to be bothering a section of citizens yet again who claim that the platform has been displaying “Generate OTP Failed” message when trying to book COVID-19 vaccine appointments. Citizens have been reporting issues with receiving OTP time and again while booking vaccine appointments. The issue first surfaced while beneficiaries above 18 years old tried to register on the platform on 28 April 2021.

“Please fix the error that is showing up on the CoWIN portal while booking the slot. OTP is not generating. I have other three members who still need to book their second Dose,” says Varun Mudgil. “Please fix the error on CoWIN Portal error. It flashes Generate OTP Failed Message, and is not sending OTP on my number,” says Mohit.

Some users claim that the same problem appears on the Aarogya Setu app as well. “I am unable to generate OTP on Aarogya Setu app and on CoWIN app. We need to book a slot for second dose of Covaxin, which I can’t even book from any other number. Please help at the earliest,” says Sachin. “Trying to login to CoWin both through Desktop and Mobile but OTP generation fails every time. Displays error code USRAUT0018 and Generate OTP failed on desktop. Called 3-4 times but each time they put on hold and disconnected,” says another citizen.

However, the error seems to be affecting only a section of people as others claim they are getting their OTPs from the platform. Furthermore, beneficiaries are also advised to deactivate DNDs to try and get OTP.

Update: Error to be Fixed by 8 June 2021 in the Evening

334 responses to “CoWIN OTP Issues Arise Again for Some Citizens, Platform Displays Generate OTP Failed Message”

  1. Covaxin says:

    Issue is not related to Mobile service. COWIN application is showing pop-up that “Generate OTP Failed”.

  2. Dhruv Anand says:

    Same issue…no other way to book 2nd dose i guess.

  3. vidushi sathoo says:

    same issue. Please cowin resolve. I need to book 2nd slot of covaxin.

  4. sumit says:

    Appears that the error is coming for those users whose one member has been vaccinated and others are yet to schedule. Unable to get through the helpline number for last 4 hours.

  5. Aniket Berde says:

    I am also Facing this problem since afternoon..
    Please help me…

  6. Bhawna vaid says:

    errorCode”:”USRAUT0018″, “error”:”Generate OTP failed”}
    I m also facing same problem please tell what we do

  7. Aniket Berde says:

    I am also facing this problem and i m trying to call at cowin technical number but i m not getting any response.. Please help me i have to book vaccinations slots for 4 beneficieries….

  8. Harshad says:

    The otp is being sent succesfully if the SEND OTP API is used but facing the error when otp is requested using setu app or cowin website. All the helpline numbers are not responsive. This is really frustrating.

    • Bhupender Kumar says:

      But otp sent by api is not valid on website cause unique TNX_ID should be matched on otp validation api .

      I called techincal helpline number and customer executive it’s known issue they will fixed that by today evening… But God knows when they will fix the issue and deploy the changes

  9. Kamal says:

    I am seeing the same error

  10. DL says:

    I am also facing the same issue.

  11. Avnish says:

    Facing same error to login to cowin to book slot for 2 nd dose had a word on helpline they says no such error kindly wait for sometime it will be rectified… and given technical team number which no one is answering… Is there any person who can help me i same to get rectified..??

  12. Yaseen says:

    Is there any document listing error codes and their meanings? How do I resolve this?

  13. SS says:

    If anyone has solution to this then please post here. I have to book second dose of my family members but I cannot login to the app because of Generate OTP Failed issue

  14. SS says:

    Even I got the same reply. It has been hours but the error is still there. Initially vaccines were not available and now this OTP issue. Technical team is not able to help of Cowin

  15. Dinesh Kumar says:

    Generate otp failed showing i am unable to book my 2nd dose very very poor website no support

  16. Chandni patel says:

    I m also facing same error

  17. Chandni patel says:

    I m also facing same error nd can’t get otp

  18. Chandni patel says:

    I m also facing same error nd can’t get otp

  19. Kamal says:

    this is very frustrating

  20. Anonymous says:

    I am thinking if using BOTs such as chrome extensions could have caused it?

  21. Jagdish Shirke says:

    I am also facing same error since afternoon. USRAUT0018

  22. Manya Jain says:

    How to solve this issue?

  23. Shubham Lohia says:

    Facing same issue. Please help. Unable to reach anyone on the helpline as no one picksup. 🙏🏻🙏🏻🙏🏻

  24. Ashish says:

    This is the same issue I and my brother were trying to book 2nd covaxin slot but system started showing this message from 3pm and still issue is same.

    Trying to reach customer care and technical team but some time they hold or sharing new no but problem is same.

    Worst site a d worst customer care

  25. Amit Jain says:

    I am also facing same issue sine afternoon generate Ito failed and also via in arogya Setu app

  26. Kamal says:

    lets post here if anyone is able to get it resolved so that we are up to date on latest info

  27. Adittya says:

    Same i’m also facing the same issue

  28. Shubhra Chaudhuri says:

    How can the Cowin app show me partially vaccinated ? Both doses show as FIRST dose….I have used the same PAN card and it is linked to my ADHAAR?? Isn’t it ridiculous?? And no reply from their side even though I have sent mails to the CEO of the app?? VERY IRRESPONSIBLE!!!

  29. manorama singh says:

    Same problem I face till afternoon please please solve this problem as soon as possible.

  30. Narendar Kashameni says:

    I am also favor this from today. Someone has to look at from cowin. Do we’ve any cowin technical team email id. This is frustrating.

    • Nk says:

      I am also favor this from today. Someone has to look at from cowin. Do we’ve any cowin technical team email id. This is frustrating.

  31. Shubham Singh says:

    Bus 2nd dose lag jae..fir diwar pe likhunga …cowin valo tumhari aisi ki taisi

  32. Nk says:

    Can we tweat to PMO?

  33. Betsy Jaison says:

    It’s very difficult to get slots in cowin app . Even slots are available still shows already booked when enter the capture .
    Sometimes slots will get completely booked within one second after showing in the schedule.

  34. Nikhil Athavale says:

    Same problem

  35. Nikhil Athavale says:

    Same problem I am facincg otp generation failed

  36. Prathamesh Patil says:

    I am.also getting this error from today 2 pm. Anyone found any solution

  37. Shivam Dube says:

    Are you guys, still facing the issue? I am still getting this error. Please share if any resolution is there.

  38. SANDEEP BHARTI says:

    I am also facing same error since evening. USRAUT0018 …. OTP Generation is failed on the website as well as on Umang website

  39. Subodh says:

    USRAUT0018 It is coming again and again, what to do
    Simone pls suggest

  40. Richa Nigam says:

    Same problem with me not able to generate otp is there a solution??

  41. Amit Kumar says:

    I am also facing same issue

  42. Ashish jain says:

    I am also facing the same issue since 5.00 pm today evening unable to generate OTP spoken to the customer care they said they are working on it as this has started post 1Pm today.

    Also the app is showing slots for the second dose and it’s not booking.

  43. Shraddha Deo says:

    OTP generation failed issue.. USRAUT0018 ERROR.. for only that number wherein registration is done. If you take any alternate mobile number then otp is generated… Why so?

  44. Nagesh says:

    errorCode”:”USRAUT0018″, “error”:”Generate OTP failed”}

    Im getting this error, please solve this as soon as possible, I think it’s for few numbers only

  45. Prashant says:

    I just tried to login and it says Generate OTP failed.
    Was working fine till evening.

  46. Taran says:

    If I use same phone with 2 sim ,in One Sim I had registered 1st and 2nd dose. That sim has issues such as errorCode”:”USRAUT0018 or otp failed.

    At the same time when I use the 2nd sim from same phone and log in to cowin it is running smoothly, I think issue is with registered numbers which jad taken dose 1 and trying to register dose 2.

  47. Takshi says:

    Same error on my both numbers again and again.
    Kindly fix this issue asap.

  48. Frustted on cowin says:

    Send your error to technicalquery.covid19@gov.in you will get resolution.

    • Pratap says:

      I Sent an email to them but got an automated reply saying “You have received this notification as the recipient email address has been deactivated”

  49. Frustted on cowin says:

    technicalquery.covid19@gov.in

    Send your query here ASAP I hope your query will resolve soon

  50. Kamal says:

    yes, I am still facing the issue and not able to book my 2nd shot

  51. Omkar Patil says:

    Yes it really is frustrating…was working fine but don’t know what happened later in the evening…they need to rectify it as soon as possible…they try to compare india with European countries and USA but are not even able to make proper webiste with proper service…really disappointed

  52. Ritika Rai says:

    Why my otp fails to generate when I add my number it is not happening with other numbers

  53. Shreyas says:

    Even I am facing the same issue. Any solution?

  54. Any Khurana says:

    I am unable to book my second dose of covaxin due to the similar error, OTP Failed. No support from your 24*7 Teams. Technical Team not picking up phone or responding. Kindly help.

  55. Manish R. says:

    I’m also getting same error from which ever device I try from, also tried with multiple browsers. It really frustrating, why can’t they simply allow second dose on the same center on which first dose was taken… don’t know what to do, I still have two family members which needs to be vaccinated for second dose.

  56. M R says:

    Even I am facing the same issue while booking for dose 2. What should I do now?

  57. Kishor says:

    I am getting error code USRAUT0018 message Generate OTP failed. Not able to book my second dose.

  58. Rr says:

    facing same issue….can anyone advise any solution for this….

  59. Prathamesh Patil says:

    I am still facing this issue from 2pm onwards

  60. Niraj Priyadershi says:

    I am also facing the problem of OTP not generating through Cowin. No one is helping to fix the problem

  61. Shreya says:

    Glad not alone!

  62. Karan says:

    Since morning this issue persist. What to do in this case no one is there to help. No customer grievances no support!!

  63. Pradee Negi says:

    I m facing same issue… since 9.30 PM.

  64. Paramnoor Dhiman says:

    I am also facing the same error

  65. Neha says:

    “I am unable to generate OTP on Aarogya Setu app and on CoWIN app. We need to book a slot for second dose of Covaxin”. No technical support from customer care team.

  66. Paramnoor Dhiman says:

    I am also facing the same error. Plz Help if anyone knows.

  67. Jack says:

    I am also gettingjack same error

  68. Hina says:

    Is there a solution to this problem.. I’m also facing this problem since afternoon

  69. SANDEEP BHARTI says:

    I am also facing same error since today evening. It shows .Generate OTP Failed issue with error code USRAUT0018

  70. Deepak says:

    I m facing same problem

  71. Sameer says:

    Generate OTP fail is an error which is coming whenever I am trying to login in Cowin app. Looking for second dose but not able to login. Kindly help and resolve the issue.

  72. TARUN says:

    I am still facing error USRAUT0018. unable to book covaxin 2nd dose.

  73. Anjali Yadav says:

    I am not able to get otp from past 8hrs and still its not working.. kindly rectify it

  74. lalit garg says:

    pls help someone
    i have also face same problem

  75. RS says:

    Even I am facing the same issue since afternoon. Unable to login Generate OTP FAILED ERROR. I have tried another mobile no on same device it worked fine for an hour and then it gave the same error. Is this a technical glitch or they have blocked my device ip and mobile no?

    Is this happening b cos of using ‘cowin booking’extension for booking or OTP limit exceeded?

  76. Vishwanath Shankra says:

    Generate OTP failed.unable to book slot for my family members.kindly resolve this issue

  77. Venkata Ramanja Kumar Nerella says:

    All are requested to utilize Cowin website to register and booking time slot for Covid Vaccination.

  78. Vishwanath Shankra says:

    Unable to book slot for my family due to this issue.OTP generate failed

  79. Manish Gupta says:

    I am also facing same issue . Unable to book second dose. Please fix it . How do we get vaccinated.

  80. Manya Jain says:

    Hi, did you find any solution?

  81. Richa says:

    Same problem plz give solution

  82. SS says:

    I am facing it since 4 pm today. I think it is happening to those people who have:

    1. Tried again and again with OTP to find and book slots
    2. Have to take Covaxin
    3. Have to take second dose
    4. May have a beneficiary added to their account

    So far I have not found any solution. Please write here if somebody finds any solution or if this gets fixed for them automatically. Please help.

  83. US says:

    I am also facing the same issue.

  84. RPD says:

    Is anyone problem is resolve? I am still getting the same error

  85. Sakshi yadav says:

    I am also facing same problem..errorCode”:”USRAUT0018″, “error”:”Generate OTP failed

  86. Rishita jain says:

    Please solve this problem as I am also facing it since 5 o’clock. I have to book my covaxin 2nd dose.

  87. Sakshi yadav says:

    How much time they take to solve this problem???errorCode”:”USRAUT0018″, “error”:”Generate OTP failed

  88. Venkata Ramanja Kumar Nerella says:

    All are requested to utilize Cowin website to register and booking time slot for Covid Vaccination. Website.. cowin.gov.in. Corwin app is not for general public and that app is meant for officials and staff. Hence, please use above website only for cowin vaccination. You can also get all the information regarding Vaccination in India. All of you are also requested to download the DigiLocker app in your mobile. You can able to download and save your vaccination certificate, Adhaar, PAN card, Driving Licence etc which will act as original in many occasions. Please go through once in detail the DigiLock app, which is very useful.

  89. Mehar says:

    The issue is still persisting , what to do missing all the slots !!

  90. Siddhartha Shukla says:

    Please help OTP not getting generated

  91. Tanya says:

    Is it working now?? Not working me for yet

  92. Venkata Ramanja Kumar Nerella says:

    Please all of you try by cowin website cowin.gov.in for easy registration and booking date for your vaccination. I was get vaccinated for two times by using this website only…… app is not for general public and it is meant for staff only.

  93. Venkata Ramanja Kumar Nerella says:

    Please all of you try by cowin website cowin.gov.in for easy registration and booking date for your vaccination. I was get vaccinated for two times by using this website only…… app is not for general public and it is meant for staff only.

  94. Anonymous says:

    I too am facing same problem. Is there a solution for it?

  95. Frustrated Indian says:

    This is pathetic. Troubling citizens in every possible way.

  96. Ashu says:

    Facing same issue since afternoon. Need to book for second dose of covaxin.

  97. Shikha Verma says:

    I logged in only for the second time today and got the error generate OTP failed.. such a pathetic site. Please do something for us. What kind of technical team they have hired who cannot fix the issue

  98. Deepak Rana says:

    Same problem OTP fails plz solve the problem

  99. Dashrath Singh says:

    I m facing the same issue since todays afternoon..

    Called multiple time on 1075 but no solution . Some please look into this and help us as.

  100. Dashrath Singh says:

    Same issue since todays afternoon. Request concern team to provide solution

  101. Abhishek Aggarwal says:

    I am also facing the same issue. Please tell how to solve this issue, I have to book 2nd dose for me and my sister. USRAUT0018

  102. R K SINHA says:

    Not getting OTP for last 10 hours and unable to log in and book vaccination slot

  103. Ashay Vyawahare says:

    I am also facing the same issue. Is there any solution for this.. Really frustrating now

  104. Deepak Rana says:

    Same i’m also facing the same issue

  105. Ron says:

    Did anyones issue get resolved ? Do we have any other alternative to login ?

  106. Abhishek Gupta says:

    getting same error since yesterday afternoon…..I think we all need to storm twitter #cowin OTP issue to seek attention….otherwise it is not going to resolve on its own

  107. Nizar says:

    I am also showing ‘Generate OTP failed’,please do the needful

  108. Sumit Manchanda says:

    Facing the same issue since 12:38 pm of 7th June 2021…this is frustrating

  109. Karan Chhabra says:

    Otp not generatate and ahowing error”USRAUT0018″ ” otp generation blocked”.

  110. Ron says:

    This is very disappointin. How to book the 2nd dose or even download the certificate without otp ?

  111. Lalita Dahiya says:

    errorCode”:”USRAUT0018 I have the same problem now how we get registered ourselves for 2nd dose

  112. Israr Shahid says:

    I am not getting OTP . Its showing “USRAUT0018”
    Kindly pls help me as soon as possible… I want to book 2nd slot pls help me …

  113. Priyanka Mehta says:

    Facing same problem since 3pm today. Have to book first dose of one of my family member..

  114. Sunita Rana says:

    Same problem i m trying from afternoon but not any outcome pls resolve the problem i also have ro book 2nd dose slot

  115. Gyanendra Pandey says:

    I too facing the same problem. Otp is not generated. Pls do the needful.

  116. Rosy says:

    Otp not generating .Unable to book slots for my 2nd dose .Kindly help

  117. Saurabh says:

    Same otp generation failed message on my numbler also.Fix this ASAP as we have to book our second dose.

  118. Amit says:

    Facing the same issue

  119. Nitin says:

    I am also facing same error “Generate OTP failed”. Need to book Covaxin 2nd dose. Already crossed 2& days.
    Seems only those who have to book Covaxin 2nd dose are getting this error. Looks like intentionally done at back end. PATHETIC !!

  120. OM PRAKASH says:

    I am also facing same ( generate OTP failed)

  121. Himanshu Gaur says:

    Same i’m also facing the same issue

  122. Susmita paul says:

    OTP issue plz help me to book appointment for 2nd dose ….due date has knocked me

  123. Sameer says:

    My secontdose is due and not able to login as flashing an error Generate OTP failed. No technical team to support. Called so many numbers. Technical team number is only ringing… No one picks up the call… Lingering on… Kindly resolve this issue on a priority basis.

  124. Tushar Patil says:

    Same issue since todays evening. Request concern team to provide solution

  125. Nishita Shah says:

    I’m still having this problem. I’m just done with all this man😑 can someone please suggest what to do

  126. RAJESH KUMAR Sahu says:

    I am also facing same . Need to book covaxin 2nd dose.

  127. Rahul says:

    Can anybody guide how to resolve the problem of error {“errorCode”:”USRAUT0018″, “error”:”Generate OTP failed”}

  128. Avinash says:

    I am also getting same error, generate OTP failed.

  129. Himanshu says:

    I’m also facing same problem from yesterday…. When I generate otp… Plz help me

  130. SWARAJ MARAR says:

    Getting “Generate OTP failed” error while logging in Cowin App..had to book slot for 2nd dose but I m not able to log in…both me and wife had got registered on same no. in which this problem is coming

  131. Sukanta Ganguly says:

    I’ve the same problem in booking for vaccination, no OTP yet, please inform,how to make booking.

  132. Ashish Gupta says:

    Generate otp failed showing i am unable to book my 2nd dose very very poor website no support

  133. Pranav Singla says:

    Same problem it is getting overtime for my 2nd dose. Please fix the issue

  134. Vinod Kumar says:

    GENERATE OTP Failed and USRAUT0018 error shown on arogya setu APP

  135. Anandaoadmanabhanapputhrishi says:

    OTP, is problem, first reduce the digits keep it in 3,4 digits, otherwise it is difficult to remember. Give priority those
    e who have taken first dose brfore too late, especially old aged citizens.

  136. Mona says:

    Same issue with booking 2nd dose of Covaxin. Helpline not useful, just telling to visit the hospital and ask for new shot, which is just not how it works. Very stressful, because vaccin is finally available again, but not able to book or to connect other phone number.

  137. Prabudh says:

    I am also facing the same problem. If anybody get the solution then please mention it here also.
    Till then please try to contact on technical support – 0120 4473222

  138. Mohit Goel says:

    Facing the same problem regarding otp

  139. Gaurav says:

    M also facing similar issue “Generation OTP Failed” any solution ?

  140. Subodh says:

    2nd dose date crossed, same error. Not getting help

  141. Pranshu says:

    I am also facing the same problem. Others are getting OTP but a section of people going for the second jab of covaxin are facing the problem. I tried many times to book the slot even when the slot was showing, I couldn’t. Now this OTP generation failed problem have started. I think this is being done intentionally. And you see a lot of manpower is being wasted. People are sitting before laptop for several hours to get a slot booked but in vain.

  142. Sateesh K says:

    Same OTP issue plz help me to book appointment for 2nd dose ….due date has knocked me

  143. Aarti says:

    I am also facing the same issue and getting error otp generation failed.
    Team please resolve this issue asap

  144. Anilet berde says:

    Facing same issue from yesterday and still facing it… Please find some solution for it.. And anypne got the solution please post it here..

  145. Pradeep Chauhan says:

    Facing same issue can’t sign in due to OTP generation failed , how can I vaccinated without booking a slot through COWIN which requires login via OTP
    Kindly help and resolve this issue

  146. A.ghosh says:

    I also faceing same problem after first dose . error code”:”USRAUT0018. That particular mobile number in arryasetu app and cowin wbsite me error otp generate pls solve our problem as soon as possible.

  147. Devendra Singh says:

    I am also facing same error “Generate OTP failed”. Need to book Covaxin 2nd dose.

  148. Suman Sharma says:

    I am facing same problem since yesterday. I am booking for my daughter’s second dose.

  149. Honey Gupta says:

    I am also getting the same error. Called at 1075 did not get any resolution. They provided technical team number which went in answered.

  150. Suman Sharma says:

    I am facing same problem since yesterday to book second dose. No one is helping. What should I do?

  151. Richa says:

    Facing same problem i have to book my 2 covaxin dose…please help me shortout my problem

  152. Nitin says:

    Is this rectified… m still facing this n i have to book second dose

  153. Rajesh says:

    Guys,
    i am from pune.
    I am also facing the same error, Unable to book my 2nd Dose of covaxin, I am not getting any help from technical team as they are not picking the phone, also their email ids are not working.
    if anyone gets solution, Please post here.

    Thanks,
    Rajesh Lohiya

  154. Vijay Chandar says:

    OTP is not generated when I use the cowin app but gets generated if I use the cowin website. Also,, there is a limit on the number of searches, which is too low. Typically, people search for each date which itself results in 14 searches. I was blocked after a few searches

  155. Prabhjot Singh says:

    It says OTP generation failed…. Even i called on 1075, they say its a technical error and will be rectified in one or two days. Don’t know when this will be rectified and till the time vaccine will be there or not.

  156. Mukul says:

    am unable to generate OTP on Aarogya Setu app and on CoWIN app. We need to book a slot for second dose of Covaxin, which I can’t even book from any other number. Please help at the earliest,

  157. Atul says:

    Same issue, otp not generating. Please resolve the issue.

  158. Rashmikanta says:

    I am also facing same issue – Generate OTP failed. Is there any solution on this? Please suggest

  159. Rahul says:

    have any one got solutions of this error? plz someone reply once it resolved..

  160. Ravi NR says:

    Pls fix…from 7th afternoon…I m getting OTP generate failed. The tech team should monitor these errors..if you don’t have a team pls form one. Pls fix asap

  161. Maya says:

    Facing same problem since yesterday…kindly solve the issue

  162. Mukhtar Hossain says:

    We 4 family members trying to book Vaccines with all 4 mobiles ,but failed to get top, anybody has solution ,pl share it.

  163. Manish says:

    Hi
    I am also facing same issue since yesterday evening.. unable to book second slot.. Tried calling many helpline nos but no solution.. plss rectify this issue..

  164. Azad khan says:

    I have No otp problem on cowin app only 4day left for my second dose plz help

  165. NP says:

    I am also facing this issue since yesterday afternoon. “GENERATE OTP FAILED”

  166. Prakash Panjwani says:

    I am also facing same error “Generate OTP failed”.

  167. Tarun deswal says:

    Please Retweet maybe somone listen to us

  168. Sarika sangale says:

    Facing same problem since yesterday kindly solve the issue

  169. Vishesh says:

    Hey,

    Any solution to this bug yet ? Please let me know, I wish they had a way to book from other other phone for the same person. The app makers didn’t think this through.

    Please help

    Thanks

  170. Anonymous says:

    I am facing the same issue since yesterday night, second dose of covaxin For me and my brother… Delhi region.

  171. NK says:

    Any luck so far?

  172. Devendra Singh says:

    I am also facing same issue – Generate OTP failed. Is there any solution on this? Please suggest

  173. Rajat luthra says:

    Any Upate on this challenge, has it been resolved or people still facing the same.

    Date: 8th June at 10:38 AM. I am still facing the same problem.

    Regards

  174. Rahul Tiwari says:

    have any one got solutions of this error? plz someone reply once it resolved..

  175. Joyjeet Lahiri says:

    Still the problem persists.
    No one able to give answer in customer care.
    Very few days left for second dose(Covaxin), problem happened from yesterday 2:00PM.
    Pls help in getting it resolved.

  176. Ishpreet K says:

    It’s already more then 15 hours , but it’s still not rectified .Need to book a slot , already it’s a challenge to get a slot and to add to the misery …otp not getting generated

  177. Parvesh says:

    I am also facing same issue

  178. Deepak prasad says:

    I am from delhi . I am also facing same problem not book second covaxin dose from 7june 2021 . Technical team are not helping .

  179. Minx says:

    This is really frustrating now. Earlier dose was not there and now they started playing up with the website and apps. What’s the ETA for this issue. I am already 7 days due for my 2 dose and need to book asap.

  180. Hemant says:

    I am still not able to block my second dose of covaxin ,one side i am getting message to bock my second Jab and on otherside i have to do so much struggle to book my 2nd Jab

  181. Sooraj Unnithan says:

    Pm Modi is gonna repair these glitches in milliseconds, just believe that, you will get this problem and rather checking of site, he is busy controlling Facebook and Twitter because he has lost the respect in overseas

  182. Vinod says:

    I too am getting the same “Generate OTP failed” error continuously from 7th. We won’t be able to book for second dose if unable to login. Waiting for a resolution…

  183. P says:

    Hi I have same problem unbale to generate otp when I put my register mobile number but when I put another mobile number for registaion otp coming. Who done first dose may be blocked same for me

  184. Ankit Tanwar says:

    I am also getting same issue from yesterday 2 pm . After i got my 2nd jab . Otp generation failed . Anyone know how and where to complaint for this .

  185. nagaraj says:

    Even I am getting the same error

  186. Ankit Tanwar says:

    I am also getting same issue from yesterday 2 pm . After i got my 2nd jab . Otp generation failed . Anyone know how and where to complaint for this .
    Help asap.

  187. Hina says:

    Do we have a solution to this problem now

  188. nagaraj says:

    Called on 23978046 number no help.

  189. Harsh says:

    Yes facing this issue from yesterday, very annoying.
    Govt does not entertain on the spot booking for 18+ and even app based booking is also not working.
    Not a single call center no. working: neither 1075 nor 0120 4473222.
    Even mail sent to email id technicalquery.covid19@gov.in is getting rejected saying invalid recipient.
    Really pissed off.
    Resolve this problem ASAP.

  190. D Kumar says:

    Facing {“errorCode”:”USRAUT0018″, while generating OTO.
    Contact center 1075 suggested to mail the same to technical query.covid19@gov.in
    Whoever the mail bounced back saying this is I deactivated!!!!
    So no answer so far.

  191. Vinay Maheshwari says:

    It’s so frustrating. Almost 20+ hrs and the problem persists. No one is ready to take ownership too. And the problem is more with Delhi people who want to book Covaxin

  192. Jitesh Rajpal says:

    What do we do – how do we get our 2nd jab scheduled? Without OTP we cannot proceed. I called up 1075 number yesterday and they one more number and that number is continously busy – highly frustrating. I have posted a tweet on Twitter hoping so action is taken to fix this. Please amplify the tweet as much as we can so it reaches the right ppl. My ID @JiteshRajpal

  193. Chandni patel says:

    Pls informed when issue resolved

  194. Bhupender Kumar says:

    It will be fixed by evening as per cowin techincal team .

  195. Anuj says:

    Covid helpline gave me this number of technical team to check about the issue. 01204473222
    Trying since morning but unable to connect.
    The issue is with some mobile numbers and not all.
    If any of you are able to contact the above team and resolve this, pl post here

  196. R K SINHA says:

    The cowin portal is not generating OTP and I am deprived of booking a slot for second dose of vaccine. The problem persists for almost 23 hours.

  197. Sameer says:

    This is absolutely ridiculous. My vaccine window closes on the 17th. There’s no helpline I can reach out on to address this issue. The monumental ineptness of the government in handling the COVID situation just becomes starker every day.

  198. VIVEK KUMAR says:

    errorCode”:”USRAUT0018″, “error”:”Generate OTP failed”}
    I m also facing same problem please tell what we do

  199. Mamta says:

    I m also facing Same issue when I try to book my second slot of vaccine, otp will not be generated pls help so that I can book my second dose pls assure the help from the govt rectify this technical clinch

  200. Shiv Malhotra says:

    Hi, stillnfacing same issue . Pls help for resolution as deadline is nearby for second dose of covaxin

  201. Amit says:

    I also facing the same issue since yesterday 2p.m. not getting the OTP plz any one having some solution plz tell

  202. Kulbhushan says:

    Not sure if they are filtering based on the Due date.. Can you all please share your Due date. lets see if there is any pattern..

  203. Mohini says:

    I am facing same issue from yesterday night ,otp is failed, I would not able to get slot for second jab ,and I hv tried to ,other contact no that show me for dose 1st ,not 2nd ,helpline numbers not working 😕 please help

  204. Sanketa B says:

    Still problem not solved …. from yesterday 4 pm i m trying to get OTP for 2nd dose of covaxin on cowin website …. i m getting “Generate OTP failed”… please resolved this issue as fast as possible….

  205. Salkala K S says:

    I am also getting same issue from June 7. I’m from Thrissur, Kerala. I’m getting the message as Otp generation failed . Anyone know how and where to complaint for this .

  206. Ruchi says:

    I am getting same error from yesterday . I have to book second dose covaxin from Maharashtra.

  207. Kiran Bora says:

    I am trying to book the second dose of COVAXIN for 3 members of my family but unable to do due to OTP generating error.
    Called all the numbers, but they’re not answering the calls and if they attend then they don’t have any solutions.
    What will we do if the second dose will not book within the time frame….

  208. Kiran Bora says:

    I am trying to book the second dose of COVAXIN for 3 members of my family but unable to do due to OTP generating error.
    Called all the numbers, but they’re not answering the calls and if they attend then they don’t have any solutions.
    What will we do if the second dose will not book within the time frame….
    I wrote email as well the mail id they’ve given, but no reply and no solution.

  209. Nandita says:

    From yesterday evening I am not getting otp . I want to register for second dose …for technical support 01204473222 number provided by 1075 is of no use .even themail bounce back from the email Id provided by them technicalquery.covid29@gov.in 1075 is also not able to help us regarding this

  210. Albert says:

    customer care inform to email technicalquery.covid19@gov.in. Whether check email given is right or wrong .

  211. DCK says:

    I am facing same OTP problem from yesterday. Did anyone find any solution or get OTP?

  212. Amish Patel says:

    I am also having this issue. Trying since morning, and still able to get opt.

  213. Mayank says:

    Count me in, facing the same problem guys since yesterday 2pm.

  214. Shubham Lohia says:

    Error Changed from “Generate OTP Failed” to “Exceeded Search Limit. Please try again after sometime”. Seriously! exceeded!?. how am I suppose to book slots without repeatedly searching for it and that too when slots are booked faster than the speed of light. Horrible platform, website and slot management, but fortunately physical preparations are good but backed of such an important drive is so so so bad, DISAPPOINTED!.

  215. Amish Patel says:

    Now I am getting error message “Exceeded search limit. Please try after sometime”.

  216. Tarun says:

    Now error code changed to “exceeded search limit, try after some time”

  217. Bhupender Kumar says:

    Now getting OTP limit exceed .

  218. Sumit Manchanda says:

    Thats true, now getting OTP limit exceed…I am surprised that if they had capped the number of OTP per day, atleast they should have mentioned it somewhere so that we would have been more cautious…

  219. Sameer says:

    Update: A new error appears now: Exceeded search limit. Please try after sometime.

    The problem hasn’t been rectified yet. I spoke to the person incharge of a major hospital and they said a lot of people have come today to the hospital citing the same problem. They have informed the authorities about the same.

  220. Saurabh says:

    Cowin site have rename their error description and now showing error as “Exceeded Search Limit. Please try after some time.” but still I am not able to login.
    Renaming the error description would not help, this login issue should be fixed asap so that we can book a slot for 2nd dose.

  221. Naveen Kumar says:

    Now I am seeing different error – {“errorCode”:”USRAUT0030″, “error”:”Exceeded Search Limit. Please try after some time.”}

  222. Bhupender Kumar says:

    I registered complaint on cowin techincal helpline . Just got a call from cowin techincal office as per him it will take approx 1 week to fix this issue .

    • NK says:

      One week. This is too long. Then how about the people who really due for second dose. Especially covaxin.

      Now a day taking a week means, either it is not development right way or no right engineer to fix it?

  223. NK says:

    Now.I am getting exceed search limit. Is anyone observed this one?

  224. Richa says:

    Now it’s showing exceeded opt limit … They are in no mood to solve this problem

  225. amit says:

    Cowin has rename the error “Exceeded Search Limit. Please try after some time.” but still in console and network tab it has generate otp failed issue
    Please fix this asap as our 2nd dose is due in week

  226. amit says:

    Agree saurabh, they rename the error, cowin tecnical team making the user fool

  227. nagaraj says:

    Yes Even I am getting the same error

  228. NK says:

    I called technical team. They said. It will resolve in few hours.

  229. Ashish says:

    now getting “exceeded search limit, please try after sometime” since yesterday we are facing the issue and yet no result.

  230. Nitin says:

    I am facing the same issue . Issue is same just they have changed the description . I am also a developer and don’t have why they have put the limit of attempts without showing the number of counts . Don’t know to whom the govt has given the contract to construct this site . Totally useless , better to have pen and paper which other developed countries are doing

  231. RR says:

    I think we all gonna miss the due date. Thanks to all the great work here.

  232. SBG says:

    Since 5 pm today I am getting exceed search limit error and no help fro many where.

  233. Prerna says:

    Nothing has changed error us still there…but with different verbiage..nothing has been fixed..please fix the error or give option to change mobile number..

  234. Swati says:

    Getting same error since afternoon. They cant rectify an error. Cowin app not worked properly. Now this app. US is sending notification for 3rd dose and we are yet done with our 2nd. Slots are opening but we cant book a single appointment due to this error. How frustrating.

  235. Haraprasad Mishra says:

    I can’t able to get OTP in cowin portal error shows “Exceed search limit. Try again later ” When the error fixed ??

  236. Pranashu says:

    Now what is this exceed search limit. They are just pathetic. What to do now for second jab. Unable to book slot and time is running out. Really frustrating. Just sitting on laptop leaving every other work.

  237. Dhivya says:

    I am also getting exceed search limit

  238. Vinay Maheshwari says:

    Yes, I am also getting Excessive search limit..Is finding alot with continuous search also not permitted?

  239. MANISH CHAUHAN says:

    Problem is still same.

  240. Niraj Priyadershi says:

    Today I am also getting message of exced search limit. I have also written mails to Covin help but no reply from them

  241. Deepak says:

    I m getting same problem.

  242. Vinay says:

    Issue seems resolved now

  243. SS says:

    I have heard that this will take time to get resolved. We may need to wait for a week (Monday) but best case scenario is 1-2 days.

  244. Swati says:

    Now its showing account blocked for exceeding our search limit. Frustrating.

  245. Vansh goel says:

    Error update: account blocked for exceeding search limit, please try again after some time.
    It is heights of irresponsibility and ignorance. My account has been logged out since yesterday and there are still 3 members who second dose is dues this week.

  246. Atif says:

    New error
    Your account has been blocked as you exceeded maximum search limit

  247. NK says:

    Problem fixed. OTP successful. Please try

  248. Sanjeev says:

    Now error showing account blocked due to many search. Policy violation. Ridiculous looks like the hired some amateurs for the job.

  249. Gurpreet Singh says:

    Since afternoon I am getting the two errors mentioned above but from 10 pm appx I am getting following error

    Your account is blocked for exceeding search limits.

  250. Atul says:

    Now another error ” Your account is blocked due to exceeding search limit, please read terms.”

  251. Suraj Nair says:

    It’s working now ..Error rectified.Please check

  252. G says:

    I am facing this problem since last night. First the site was showing “generate otp failed”, then since afternoon it was showing “Exceeded Search Limit. Please try again after sometime”, and now it’s showing “Your account is blocked for exceeding our search limit, please read our times of service”. How am I supposed to book for second dose now?

  253. Harmeet says:

    This is wierd, I am getting message now – Your account is bloocked for exceedibg our search limit. Please read our term of service.
    When I called Cowin technical help team, they dont have answer why this issue coming and by when it get resolved.

  254. Bhanu singh says:

    Now it’s says your acount is blocked for exceeding search limit

  255. Richa says:

    Now it’s showing ur account is blocked..You exceeded search limit. Please se terms of service .What is this terms of service plz help

  256. vikaa gupta says:

    new error appeared to me after
    OTP GENERATE FAILED and
    EXCEEDED SEARCH LIMIT

    NOW IT SHOWS YOUR ACCOUNT HAS BEEN BLOCKED DUE TO FOR EXCEEDING SEARCH LIMIT

    GOD KNOWS WHEN ARE RHEY FOING TO UNBLOCK IT

  257. Richa says:

    Now it’s showing ur account is blocked..You exceeded search limit. Please se terms of service .What is this terms of service . plz help

  258. vikas gupta says:

    new error appeared to me after
    OTP GENERATE FAILED and
    EXCEEDED SEARCH LIMIT

    NOW IT SHOWS YOUR ACCOUNT HAS BEEN BLOCKED DUE TO FOR EXCEEDING SEARCH LIMIT

    GOD KNOWS WHEN ARE RHEY FOING TO UNBLOCK IT

  259. Dashrath Singh says:

    Hi Guys
    Issue just resolved and now I m able to recieve OTP

  260. BK says:

    Not getting Your Account is blocked for exceeding our search limit

    {“errorCode”:”USRAUT0030″, “error”:”Your account is blocked for exceeding our search limit, please read our terms of service.”}

  261. Charu says:

    Now getting message – Your account has been blocked due to exceeded search results.

    Any workaround? What is official email I’d?

  262. SM says:

    Now getting the error “Your account is blocked for exceeding our search limit, please read our terms of service”

  263. Sumit Manchanda says:

    Issue seems to be resolved now.

  264. Yoginder Singh says:

    Now they show massage “your account blocked for exceeding our search limit. Please read our terms of services.”

    But they don’t show how long blocked my number… which is main thing.

  265. Vipul says:

    Now it seems they doesn’t want to vaccinate us. For me it is coming that your account is blocked for exceeding search limit and from yesterday i just tried only 3 4 times. Is anyone also facing this issue?

  266. Vansh says:

    Its now shows your account is blocked for exceeding search limits please read our terms and conditions. Anyone facing the same issue?

  267. Fatema Darukhanawala says:

    Hi I am facing an issue with the cowin website and arogaya setu they are showing me that my account is blocked and to read terms and conditions. Please someone help me if facing same issue and is now solved as I need to book slot for my people who are registered on my number

  268. Karan Chhabra says:

    Cowin has rename the error “your account is blocked for exceeding our search limit” “USRAUT0030”
    Please fix this asap as our 2nd dose is alreday due.

  269. Dashrath Singh says:

    After attempting few time with OTP, now new error is coming of blocking of number and for I need to read term and condition….such a pathetic site’s…when slot are not easy to book some will attempt multiple time then what is reason of blocking.. also where is term and condition in which mentioned that how many attempts are ok per day

  270. Sundeep Singapuri says:

    On trying to log in to Cowin I get a message saying your number is blocked for exceeding the numbers of attempts. How can they block my no in a pandemic? My family members need the vaccine. Please let me know whom to call to restore this.

  271. Awanish says:

    Its saying now- account is blocked due to exceeding number of search limit. Pls read our terms and conditions.

    Where are terms and conditions?

    It seems they are forcing support guyz to work as developer. So they are keeo renaming the error details instead of fixing the actual issue.

    How to get it unblocked?

    May be they will change the error description again realizing ohh, we forgot to mention all these details.

    Even banks allows ti get unblock the online accounts, you are hiding your limitations of infrastructure in the name of account block. Be mature and grow up. Learn some technical skills. Have you ever seen fb or google down (very rare). Even irctc? Is cowin getting more hits than these servers? Lol

    And do you really think you will stop me from getting vaccinated with your such incompetent skills? Lol

  272. Arun Sharma says:

    My account has been blocked🤣 I tried to search only four or five times.

    Searching a slot 4-5 times is like three six in a ludo😂.

    Ohh god this how they gonna vaccinate by December.

    Situation in Delhi is like
    -Pehle to covaxin nhi
    -Vaccine aayi to slot nhi
    -slot search kia to account block🤣

    This not a twitter or Facebook .Muje mere second dose do or kar do jaha se block karna hai I really don’t want to see this website.

    I don’t even know where are the terms and conditions.

  273. SS says:

    Did the issue get resolved for anyone?

    • Pradee Negi says:

      No, Now new error comes ”Your account is blocked for exceeding our search limit, please read our terms of service.” They are changing the text only, but the problem remain same, you are not getting the OTP.

  274. Nsingh says:

    I am facing a very unique issue with cowin.whenever I am trying to book the slot for 18+ it will show vaccination slot is full,try another centre-though the available slots are there in 200+ numbers,when I called the mentioned helpline and raised this issue that why I am not able to book it though it’s showing available in huge numbers ?the funny reply I get from helpline is “are you working ?why you are not taking the dose through your company? then she told that vaccines are not available for 18+,it’s showing incorrect information in cowin..
    Seems impossible to get the slot booked from cowin..sad but true

  275. Dashrath Singh says:

    Govt wants social media sites to appoint Nodal officer to resolve the issue but they dont want to appoint anybody for Cowin……Cowin Nodal officer now only GOD so when you are lucky they will resolve the issue otherwise no help from govt

  276. Shabeer says:

    {“errorCode”:”USRAUT0030″, “error”:”Your account is blocked for exceeding our search limit, please read our terms of service.”}

    Even i have same issue

    Can somebody let me know how to unblock my number

  277. Pranashu says:

    Now this is displayed- Your account is blocked for exceeding our search limit, please read our terms of service. They are changing patterns and not addressing the real issue. Talked to 1075 and they assured that the issue will resolve in some time. This is happening since yesterday. Even the call centre representatives are unprofessionals. After knowing everything like phone no, state, city, name, age, caste, creed, religion, siblings, father, mother, bank balance, FDs, RDs, and a no. of few other details, the lady on the other side asks “oh are you not getting the OTP on website also.. ” I was like…with stone face, I tried to understand what she said..After completing entire Ramayana she is asking as to whose father is Sita…Really pathetic situation.. and then we say that entire world is progressing except India..

  278. Arpit Jain says:

    A senior member of the technical team told me that once an account is blocked it may take 2-3 days for unlocking. Sad to see that this not being highlighted by media and all our concerns on falling on deaf ears.

  279. Harsh says:

    Started getting otp failed….then your account us blocked due to exceeded number of trials. Errors are changing but not sure what’s the way out now.

  280. Nitika aggarwal says:

    Number blocked on Cowin. In . How to unblock the same. I have to take appointment for the 2nd dose. And to download the certificate for the vaccination done .

  281. Suchithra says:

    My account was blocked how can I search for vaccine

  282. HG says:

    Surprising this got fixed for me yesterday late evening

  283. Himanshu Bapna says:

    I am also facing the same problem while booking slot from 2nd dose of COVAXIN. Getting error Message “Your Account Blocked For Exceeding Our Search Limit’ while login from my registration number on cowin.gov.in, Aarogya setu and UMAG.

    I tried to connect with technical query number -0120 447 3222 and they are also not able to give correct time line to unblock my account.

    Then finally I went to nearest vaccine center with my 1st dose certificate and they have checked and provided me “2nd DOSE of COVAXIN”.

    So I recommend to all please check your nearest vaccine center and ask them to provide 2nd DOSE if you are still facing isssue.

    Thanks

  284. Dashrath Singh says:

    No answer from any body from Cowin side….I highlighted this issue on twitter and tagged news channel as well as Delhi CM, PM, Home Minister , Health Minister, Kunar Vishwash and sonu sood….Request all the people to support on my twitter post so somebody take it seriously

  285. Monika Bhardwaj says:

    I had my second dose of covidshield and has got the message as well. BUT my certificate is still showing second dose pending. Pls provide the resolution.

  286. Jasmeet singh says:

    I am having this issue on my cowin from past 2 days. Every day new message is displayed agter entering the registered mobile number.
    First it was OTP geneartion failed.
    Second it was Number of search exceeded
    Now it is showing the account has been blocked because search limit got exceeded.
    Do any one have any resolution.
    I want to download certificates and also want to book the second doses.

  287. Dashrath Singh says:

    No answer from any body from Cowin side….I highlighted this issue on twitter and tagged news channel as well as Delhi CM, PM, Home Minister , Health Minister, Kunar Vishwash and sonu sood….Request all the people to support on my twitter post so somebody take it seriously

  288. SS says:

    Issue got resolved for me. OTP is coming now. Login is also happening.

  289. Kamal says:

    After 48 hours the error was self resolved for me. I am able to generate OTPs as of now. I would recommend to wait for 48 hours from the moment the first time the error shows up.

  290. Rohilla says:

    Shame on you all first you use bots and act innocent here.

  291. nagaraj says:

    Issue got resolved for me.

  292. Thouseef says:

    My problem is different and unique. Somone els have used my number to register for cowin site and also completed taking dose. He is from Tamil Nadu, hope my cell phone number is not compromised.

  293. Byju says:

    Today I was not login to the cowin portal. Not able to generate otp

  294. V chaitravi says:

    I am not able to login cowin.. otp is not generated.. pls fix this issue as soon as possible…

  295. Jagat Singh says:

    I got massage from cowin Saraswati Pandey you are successfully vaccinated 2nd dose of COVISIELD. My name is Jagat Singh and I have not got IInd dose of vaccine that time. Now I got II dose on 26 June 2021 but not getting SMS.

  296. Anshu says:

    Hi , i m facing issue with my cowin app, as it has removed all 4 registered people who got 1 st dose of vaccination from my account.

    Technical team is not attending the calls. Please look into this issue asap

  297. Ladharam Narsi Thakkar says:

    My father face same issue otp not getting from his phone aged people suffer this issue is it OK from ur side pls resolved that issue

  298. Barun malia says:

    While vaccinated my mobile number was registered with invalid mobile number how to replace the valid mobile number for getting certificate

  299. S Rajkumar says:

    Wrong OTP Limit Exceeds 3times

  300. Priyanka Guralla says:

    I had my first dose my mobile number was registered but otp was not generated in my phone I tried my times with my number so please fix this issue if possible

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