Conduent announces Lokesh Prasad as CEO of India

Conduent Incorporated, the business process services provider, named Lokesh Prasad as Chief Executive Officer, Conduent India. Conduent launched earlier this year following a separation from Xerox Corporation. In his role, Prasad will be responsible for further developing the $6.5 bn company’s presence in India and growing the 10,000-employee workforce across six cities, including Bangalore, Kochi, Gurgaon, Noida, Indore and Chennai. Prasad will be based in Gurgaon.

“Lokesh’s background as a high-tech business developer will help Conduent India push the envelope of tech-led business services and expand its already impressive workforce,” said Ashok Vemuri, CEO of Conduent. “Under his direction, Conduent India will bring even more focused expertise around automation, analytics and innovative technologies to help clients progress their own digital transformation agenda.”

Conduent India harnesses a global network of specialized skills, technology and research. Focused on streamlining business processes with technical solutions for human resources, total outsourcing, litigation, transportation, workers’ compensation and more, Conduent India will play a critical role in strengthening the company’s R&D and technology operating model.

These efforts also include the Conduent Labs India facility established in 2009 as a legacy Xerox research center that focuses on developing the latest technology for mobile and IoT, human computer interaction, machine learning, text and multimedia analytics. A select group of scientists – 30 percent of whom are women – work to overcome challenges in specific industries including transportation, public safety, healthcare, human resources and customer care.

As the CEO of Conduent India, Prasad will be responsible for driving India-specific strategy, creating and executing new internal policies, and streamlining the organization through centralization of functions. In his previous roles, Prasad served as Head of Emerging Markets for UnitedHealth Group in Gurgaon, India, and was responsible for managing profit and loss (P&L) for India and the Middle East. He was instrumental in creating a global sourcing and delivery strategy for UnitedHealth Group, and setting up their IT and BPO business in the US and Asia. Prasad also spent a decade at Infosys Technologies Limited, based out of Boston, where he was responsible for managing and growing their strategic healthcare relationships.

“The already impressive expertise of Conduent’s leadership, employees and scientists really drew me to the company,” said Prasad. “Conduent India isn’t just a regular BPO – it’s a technology hub for the entire business and builds wide-ranging solutions from transaction processing for healthcare and insurance, to cloud transformations for all kinds of business assets.”