High Scores | ||
"Strongly agree" | ||
Score | Industry Rank | |
Less stress at work | 94.0 | 2 |
Professional company | 97.4 | 6 |
My goals are clearly defined | 91.3 | 8 |
agree"
for growth
agree"
Employees posed strong faith in management. People-friendly policies kept overall satisfaction levels high
Low satisfaction levels on compensation
2003-04, 1,600
2004-05, 3,400
In the last two years, CSC increased its headcount to 3,400 (at closing of
the last fiscal), a jump of 300% from its employee base of 800 in 2003.
Needless, to say that HR management gets more complicated with manpower jumps.
Therefore, salary hike of over 17% (higher than the Top 20 average of 16.2%), on
an average, across levels and a high retention rate notwithstanding, CSC was
unable to match its past performance. CSC was at #7 on the HR front.
|
However, in terms of employee satisfaction, CSC's performance has improved
this year, up two ranks. Employees gave high ratings to the company on
satisfaction factors such as flexibility of work hours, growth opportunities and
career development, organization culture and image, and salary.
Despite its low key branding and a relatively low profile in the industry,
the infrastructure management services company, beat Indian IT heavyweights like
HCL Technologies and Wipro Technologies as the 'Most Preferred Employer' and
ranked #8 as the 'Dream Company'.
The overall satisfaction level was quite high among employees. Nearly 76% of
the employees said that they would recommend the company to close friends
seeking employment. Only 13% agreed strongly with the statement 'I would leave
this job if another reputed company offered me a job with a 20% hike in salary'.
Over 80% employees expressed pride in being associated with the organization,
which speaks volumes about the overall image the company has been able to
project for itself.
Compensation may become a pain point for CSC in the future. Only 38% of the
employees expressed satisfaction over the pay packets the company doles out.
However, a strong bond between the leadership and the employees helped CSC
establish itself as one of the Top 10 employers of the IT industry.