Lakshmi Narayanan
president and CEO

Francisco D’Souza COO

Gordon Coburn CFO and executive VP

R Chandrasekaran MD and executive VP

Looking at Cognizant’s financials over the years, one thing that is
impressive is its striking growth figures. Keeping with that trend, FY 2004-05
saw Cognizant moving a step closer to the Top 10 league with a spectacular
growth of 80%. Globally the company posted a 54% growth, and had a head count of
17,050 with 77% of its employees based out of India. Let’s take a closer look
at the growth drivers. Growth came from key verticals-banking (49%),
healthcare (20%), manufacturing, and retail (9%). Net profits increased globally
by 64%. Its operating margin remained stable at 20%. On the HR side, the company
added 6,500 professionals during the fiscal and, interestingly, 60% of the hires
were freshers, through campus recruitments.

During the year Cognizant added 100 customers, taking the customer roster to
233. The company says that of its 233 customers, 53 are categorized as strategic
customers who have the potential to generate revenues of $5 mn to $40 mn on an
annual basis. For the year ended March 2005, Cognizant’s top 5 customers
contributed about 35% to the kitty.


Set up a new development center in Shanghai to service global customers

Multi-year relationship with Pfizer Global Research and Development
to provide high-end BPO in clinical data management and biometrics

Was added to the Nasdaq 100 Index

Sustained growth globally despite a strong anti-outsourcing lobby in 2004

Maintained a growing presence in the European markets

Huge intake of freshers over the year puts domain expertise in question

Needs to sustain its huge HR pool in the coming years with rising costs

l President & CEO: N Lakshmi Narayanan l Start-up Year: 1994
l Products & Services: Software Services l Branches: 5 l Address:
226, Cathedral Road, Chennai-600086 l Tel: 28113063 l Fax:
28112507 l Website:

Yet another significant development over the year was Cognizant’s European
presence. For the quarter ended march 2005, its European revenue was 13%, up 60%
y-o-y. The company claims that it is winning strategic European clients who are
seeking to leverage its application development and re-engineering services. To
tap the European market further, the company acquired Netherland-based Infopulse,
a niche financial services consulting firm with around 45 professionals. Says
the company’s CEO Lakshmi Narayanan, “This acquisition has given us a
strategic advantage to penetrate Europe as these professionals, who are
predominantly locals, have a good understanding of the marketplace and the
knowledge of the local language, which are very critical factors if you want to
service the European marketplace”.

The company made yet another significant decision by foraying into China,
where it has taken a 25,000 sq ft office space in Pudong IT Park in Shanghai,
and by end of 2005 it expects to have 50 professionals there.

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