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CMS Computers: Service Begins at Home

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DQI Bureau
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DQ Top 20
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Services delivery got ISO 9001:2000 certified

Announced strategic alliances with Brocade and Bakbone


CMS is amongst that rare breed of Indian services companies with a strong domestic focus-accounting for 86% of its overall revenues. System integration services with a solution focus continued to be its main forte, the high-growth areas being printing solutions, security operations, e-governance and storage solutions. The Customer Satisfaction Audit survey by DQ-IDC found that CMS Computers was an IT services vendor most preferred by CIOs, leapfrogging even TCS, IBM, HP and Wipro. Prominent clients it bagged in FY 2003-04 were the AP government for e-Seva and Karnataka government for Kaveri projects, Reliance Industries and BSNL (all circles) for printing solutions, Indian Navy for security, and NIC for SAN implementation. Export revenues too grew by more than 100%, concurrent with CMS setting up operations globally in UK, Australia and Europe. Acquisitions enhanced its topline as well as broadened offerings. It also opened a Visa-certified card center in Rabale, Navi
Mumbai. 

l Start-up year: 1976
l Products & services: System integration, back-office services, training
l Employees: 4993 l Branches: 13 l Address: 201, Arcadia, Nariman Point, Mumbai 400058
l Tel: 22851580, 22834494 l Fax: 22042734 l
Website: www.cms.co.in

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