CIO's role is becoming more dynamic & strategic: Rajesh Saboo, Head-IT, Future Group

How is Future Group making use of new technology trends?

Technology is an enabler and not just a need in the organization. It is used in most of the areas right from planning, procurement, supply chain, operations , sales , marketing, finance, HR and in technology function as well.

How much of the Future Group's growth would you attribute to technology?

Cutting edge technology is helping the business to market themselves fast in terms of market solutions, products, etc, bringing effectiveness in operations, using customer data more scientifically, having right set of products and promotions for the customers which is helps in having faster inventory turn around and minimum losses.

The rise in new technologies have given rise to security threats. With this, the role of a CIO is impacted greatly. How do you foresee the scenario?

Security threats have always been there whether technology was there or not. On the other hand, technology threats can be better managed than other threats.  CIO's role is becoming more and more critical and un-popular. Un-popular because matching the expectations of giving the same experience of home comfort in terms of latest gadgets, speed, freedom, any time, any where, any devices is a challenge. CIO's role is equally important like other CXOs and I foresee it becoming more strategic and dynamic with less effort required for convincing them for all things.

What is the biggest challenge for IT heads as far as enterprise mobility is concerned?

Technology is everywhere but getting the right partner who can be good in execution of it and bring effectiveness is the key.

How are you using analytics at your workplace?

Analytics is the key, whether its day-to-day working or strategy decisions. Mining the huge data with appropriate tool and as data scientists we are able to complement the decision making process in a big way.