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CHEEP: A Tech Driven Mobile Services Marketplace

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DQINDIA Online
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CHEEP is an on demand home service provider app which connects consumers with thousands of qualified, verified and insured service professionals to fulfill all kinds of household needs. A range of professionals such as carpenters, plumbers, drivers, cleaners, cooks, tutors, so on and so forth, can be browsed, selected and contacted based on reviews of other consumers.

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The CHEEP app ensure smart, highly interactive and intuitive design for advanced quality user experience. It also facilitates an app-based consumer community that can exchange ideas and experiences instantaneously. With the strong backing of TOPSGRUP, CHEEP safeguards security and trust of their customers by ensuring each and every hired pro undergoes a thorough background check, police verification and authentication of the qualifications required for the job.

One of the interesting features inspired by the real world activities of an Indian user is the provision to negotiate the prices on the app. Unlike other app-based competitors that provide fixed rates for services, CHEEP offers a very interesting feature that allows professionals and users to send custom quotes on the app. These quotes are tracked and monitored on the app in real time. Once a quotation is accepted by both the user and the professional a.k.a pro, the user simply can pay the amount from the app itself.

The other features that act as key differentiators for the CHEEP app are as follows

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● Alert feature

Since CHEEP is branched out of the Topsgrup parent tree, safety and security of the users are borne as fundamental elements for the app’s functionality. The alert feature is designed to ensure proactive action to protect any user in distress. Once the alert button is pressed by the user, it is reflected in the user’s feed as well as in the backend control room. The CHEEP team connects with the user at the earliest to ensure that proactive action is taken immediately, so that the user’s safety and experience can be nothing short of superlative.

● Live updates regarding pros and categories-

The CHEEP app’s live feature assists users with necessary information about the professionals as well as the categories that tasks are grouped under, so that hassle-free bookings can be ensured. Information such as number of users that have booked a category, number of users that favour a pro, number of jobs undertaken by a pro in a particular area, or the number of recommendations received by a pro can be easily available at the user’s fingertips.

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● Clear differentiators of Professionals experiences

With the CHEEP app choosing a pro for any task becomes an easy business, since clear information about experience level, recommendations, reviews and qualifications is made available; based on afore mentioned criteria, pros are differentiated as per platinum, gold, silver and bronze groups, with platinum being the highest experienced grouping.

● Clear Indication of the cheapest and highest rated pro

Since CHEEP offers a range of the most affordable house services in the market, the app’s design interface also gives information about the cheapest and highest rated pro. This acts as another factor to ensure that the user has the most informative and affordable experience of home services in the tech driven home services market of India.

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