Comviva Gears Up for Global Growth: Hires Signal European & North American Expansion

To accelerate company expansion and growth, Comviva, the world leader in customer experience and data monetisation solutions, today announced the appointment of essential leaders in the North American and European markets. In an expanding digital economy, the new leaders' primary goal will be to further Comviva's strategic vision, centering on expanding the company's market reach and strengthening customer connections.

Ian Paul Smith will lead the business in North America.

As the new Head of North America's Direct Business Market Unit, Ian Paul Smith will lead the business in North America. He will be responsible for forming and upholding strategic alliances and collaborations with the local telcos. Ian has over 20 years of experience in top management and sales leadership positions at Tier 1 global technology firms. Ian held top sales and business development positions at Ericsson and Microsoft before leading Amdocs' digital transformation sales most recently.

The European business has been further split into two autonomous, focused sub-regions, Europe 1 and Europe 2, due to an unduly elevated focus on expanding the Comviva company in Europe. A senior leader oversees each sub-region to improve depth and focus with European Telecom clients.

Leading the markets

Leading the markets of France, Iberia, Italy, and all of Eastern Europe, including Russia, is Salah Rich, Head of the Europe 1 subregion. Salah has over thirty years of leadership experience in the technology and sales sectors. He joined Comviva in 2012. 

Head of the Europe 2 subregion, Rishi Ramphal, will manage direct sales operations in the Netherlands, Belgium, Luxembourg, Germany, Switzerland, the Nordic region, the UK, and Ireland, among other important growing European markets. Formerly serving as MTN Group's Chief Information Officer (CIO), Rishi has expertise in high-level technology leadership positions. In addition, Rishi serves as Comviva's Chief Delivery Officer (CDO) and has extensive experience managing telecom clients across the globe.

Company's Overview

"These strategic appointments underscore our commitment to accelerating growth and deepening our presence in key markets," Comviva CEO Rajesh Chandiramani stated. We are positioned to promote innovation and create deeper relationships with our clients, especially with Ian, Salah, and Rishi leading North America and Europe. Their wealth of knowledge and track records in the field will be crucial to achieving our goals of growing Comviva's presence and providing outstanding value in the digital economy. We believe we will succeed more under their direction and grow steadily in these critical areas."

Comviva invests heavily in strengthening its customer experience solutions, data monetisation, and digital commerce portfolio. Furthermore, the organisation is enhancing its research and development in MarTech, FinTech, DigiTech, and RevTech, as well as operational support. These programs will promote creativity and drive the digital revolution in the industry.