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BSNL KYC Messages Are Fake, Here’s the Truth

BSNL KYC messages asking customers to submit private data are fake, the company has warned while requesting customers to ignore such messages

BSNL KYC messages, which seem to be on the rise of late, are fake the Government of India fact check handle has tweeted. The clarification has been provided after several customers complained of receiving messages like “Your SIM document verification is pending. Please contact 8xxxxxxxxx. Your service will be blocked in 24 hrs. Thanks RKG”.

Some customers have also received the following message: “Dear customer, your BSNL SIM card KYC has been suspended. Your SIM card will be BLOCKED within 24 hrs. Call immediately OUR BSNL Customer Care 9xxxxxxxxx. Thank you”. One such customer Sharad Sharma asked, “Dear Customer Your BSNL SIM KYC Documents has been Pending Contact Customer Care No. 8260459950 Call immediately Your BSNL SIM will be Blocked within 24hr. Is this BSNL KYC message true?”

“DEAR customer your BSNL (KYC) has BEEN suspended? Your SIM card blocked within 24 hours (call)  immediately customer CARE No 6290142638, thank you,” says a message sent to Ashish Kumar Shukla from someone claiming to be Lucknow BSNL KYC officers. One such customer Sidharth S Jena has brought to light an elaborate scam.

“Sir a new modus operandi for cybercrime has started targeting customers of BSNL. They send a message claiming your KYC of BSNL is pending and ask people to Search BSNL quick support from Play Store. After this search they ask you to download the Team Viewer app, and also share instructions for further steps. Then they ask to share the team viewer Id and once it is done, a link is shared where they ask to add the card details for payment of INR 10 to download KYC form,” tweeted the customer.

“Initially an SMS is sent from 9883227951 and you are asked to Call 8001814087. This fraud happened with my father yesterday but fortunately, due to poor internet connection, the money didn’t deduct. Thus the person on the phone proudly said police can’t do anything they had 20+ SIM cards,” added the customer on his ordeal.

However, BSNL customers are warned that all these messages are fake. “BSNL is in no way connected with these type of messages. These are phishing types of messages to make the customers believe that BSNL is sending such messages. It is requested to ignore such message and Not to Share any KYC data related to customers’ personal and Bank details,” says a press release issued by the DGM (PR), BSNL, Chennai Telephones.

10 responses to “BSNL KYC Messages Are Fake, Here’s the Truth”

  1. Kishor Samani says:

    I received bsnl fake text message today at 9:17 am fro +91 70084 89514

    Message is
    DEAR customer your //BSNL SIM (KYC) has BEEN suspended ? your SIM card blocked within 24 hours (call) IMMEDIATELY customer CARE 9883978457 thankyou ???

  2. xyz says:

    Dear BSNL s,im/user your document (K.Y.C) is pending please call our customer care right now otherwise your service will be Blocked within 24hrs thank you – this is a fake message

  3. Jithin says:

    I got a call regarding Same

  4. Shikshit says:

    Dear customer. Your BSNL SIM Ducoment has been pending, please call customer care No Immediately Your S I M will deactivate 24Hrs, Thank you

  5. Anonymous says:

    I also received the same yesterday. Govt or bsnl should take stern actions against the culprits.
    “Dear Customer your BSNL SIM Document has been Expire Today Please call Customer care no::Immediately your sim will be Block Within 24 hrs”

  6. Trupti Patra says:

    I got a fake msg..
    And also I called on that given no
    He told me to install some app for the kyc update.but I told him that I need to free my phone meomry in order to install that application so It will take time and I cut the phone.after that I felt something fishy and started searching about it on Google and found out that these are frauds..
    Thanks Google for the information..

    Dear Customer Your BSNL
    SIM KYC has been Pending
    Please Call Customer Care
    immediately
    Your SIM will Deactivated 24hrs. Thankyou” TEAM BSNL”

  7. Sonika says:

    I recieved a text message from mob. No.+

    Dear user,
    Your BSNL E K-Y-C has been suspended immediately your sim service will be blocked call thank you BSNL team KYC Department

    When i called at the given no. He said download an app kycanydesk … then , realesed tht its a fake no. N fake customer care …
    I request to the concerned authoritie to pls take immediate action..so that they may not befool others …
    Regards

  8. Sonika says:

    I recieved a text message from mob. No.+
    Dear user,
    Your BSNL E K-Y-C has been suspended immediately your sim service will be blocked call thank you BSNL team KYC Department

    When i called at the given no. He said download an app kycanydesk … then i realised tht its a fake no. N fake customer care …
    I request to the concerned authoritie to pls take immediate action..so that they may not befool others …
    Regards

  9. Divya says:

    That’s thruth I got a same call now and what’s app msg

  10. ADARSH says:

    Dear Customer, Your BSNL Sim KYC has been suspended. Your sim card will be blocked within 24 hours. Call Immediately
    ABHINASH VARMA Type your text Address:-Gandhinaghar

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