BSNL KYC messages, which seem to be on the rise of late, are fake the Government of India fact check handle has tweeted. The clarification has been provided after several customers complained of receiving messages like “Your SIM document verification is pending. Please contact 8xxxxxxxxx. Your service will be blocked in 24 hrs. Thanks RKG”.
Some customers have also received the following message: “Dear customer, your BSNL SIM card KYC has been suspended. Your SIM card will be BLOCKED within 24 hrs. Call immediately OUR BSNL Customer Care 9xxxxxxxxx. Thank you”. One such customer Sharad Sharma asked, “Dear Customer Your BSNL SIM KYC Documents has been Pending Contact Customer Care No. 8260459950 Call immediately Your BSNL SIM will be Blocked within 24hr. Is this BSNL KYC message true?”
“DEAR customer your BSNL (KYC) has BEEN suspended? Your SIM card blocked within 24 hours (call) immediately customer CARE No 6290142638, thank you,” says a message sent to Ashish Kumar Shukla from someone claiming to be Lucknow BSNL KYC officers. One such customer Sidharth S Jena has brought to light an elaborate scam.
“Sir a new modus operandi for cybercrime has started targeting customers of BSNL. They send a message claiming your KYC of BSNL is pending and ask people to Search BSNL quick support from Play Store. After this search they ask you to download the Team Viewer app, and also share instructions for further steps. Then they ask to share the team viewer Id and once it is done, a link is shared where they ask to add the card details for payment of INR 10 to download KYC form,” tweeted the customer.
“Initially an SMS is sent from 9883227951 and you are asked to Call 8001814087. This fraud happened with my father yesterday but fortunately, due to poor internet connection, the money didn’t deduct. Thus the person on the phone proudly said police can’t do anything they had 20+ SIM cards,” added the customer on his ordeal.
However, BSNL customers are warned that all these messages are fake. “BSNL is in no way connected with these type of messages. These are phishing types of messages to make the customers believe that BSNL is sending such messages. It is requested to ignore such message and Not to Share any KYC data related to customers’ personal and Bank details,” says a press release issued by the DGM (PR), BSNL, Chennai Telephones.