BPO Rankings: 14 | e4e: Health is Wealth

Brand iSeva got integrated into e4e, something which the latter hopes will
help it gain significant scale, management efficiencies, better access to
customers and funds for expansion. iSeva was majority owned by e4e before this
merger.

The company added healthcare services business to its niche services
portfolio during the year. It now employs over 1,000 medical billing and coding
specialists and provides integrated EMR practice and revenue management
solutions to manage processing  overheads,
and improve patient convenience. The company has over 100 customers across
verticals like financial services and high technology besides healthcare. Some
of its key clients include a world leader in security services, a leader in
delivering networking solutions for the Internet, routing and switching, unified
communications, wireless and security.

• Managed attrition at 35% level
• Bought US-based Euclid's ASP services infrastructure, thereby gaining
  stronghold in remote management and operations services
• Managed 80% seats utilization

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President & CEO: Somshankar Das

l Start-up
Year: 1999 l Employees: 3,200 l
Business Mix: Voice (75%), Non-voice (25%) l
Address: 109, Koramangala Industrial Layout, 5th Block, 4th Cross, Bangalore
l Tel: 25526061 l
Fax: 255322707 l Website: www.e4e.com